October 11, 2022 · review of Hopkins Air Conditioning
Eric Walker will be my go-to technician. He performed excellent maintenance on my two units, changing all of my filters and cleaning my return vent. Hopkins is doing something right; keep up the good work!!
Response from the owner · October 12, 2022
Thank you for your feedback!
Tamara Dyckman
December 16, 2024
I couldn’t be happier with my switch to Hopkins Air. Gazi was so knowledgeable and professional, explaining the current state of my equipment, servicing both units, and giving me helpful tips to maintain superior performance. I ended up replacing my worn out units with new Daikin systems installed by Hopkins. They were on-time, professional and managed a seamless installation. Again, very happy I made the switch.
Response from the owner · December 7, 2024
Thank you for your feedback. We’re happy to hear. Gazi has met your expectations.
Steven Kuntz
March 5, 2024
Hopkins AC was very professional and I was most satisfied dealing with them. They installed a new AC unit and guided me through the entire process.
Response from the owner · March 6, 2024
Thank you for your feedback.
lamarq Caldwell
June 9, 2025
Gazi was great, he was very accommodating and informative about what the issue was with our AC unit and what we needed to do. He was also able to work out a great price for us and we appreciate the level of care. We started our annual wellness plan with Hopkins Air and Gazi is the technician we will ask for every time!
Response from the owner · June 10, 2025
Thank you so much for your wonderful feedback, Lamarq! We're thrilled to hear that Gazi provided exceptional service and that you've started your annual wellness plan with us at Hopkins Air Conditioning; we look forward to serving you again!
Michelle Michelle
June 14, 2025
Been trying to call this company for 3 days. Can never talk to a manager!! Wanted to tell them that the driver was so busy on his phone going down Northlake Blvd at 42mph, in the left lane, that he didn't realize there was a car build up for 1.5 miles !! People were mad!! This is why we have so many accidents on this road. Get off your phone and get in the right lane!!!
Response from the owner · June 16, 2025
We’re truly sorry to hear about your experience, Michelle. Your feedback is important, and we’d appreciate the chance to address your concerns directly; please reach out to us at hopkinsreviews@libertyservicepartners.com.