Barry Gilbert

★★★★★

March 2, 2026 · review of Hopkins Air Conditioning

Went with them for an AC replacement and cant recommend them enough for the whole process from the sales call to the install to the service and maintenance. From the getgo they worked to get our business. When our AC died unexpectedly they still offered a deal and showed up the next morning to put in the new one. Install folks were a breeze to work with and a couple months after the install we had an issue...they showed up 45 min later to take a look at it. It was cold during the install so they topped off the coolant. We had our first maintenance today and they notify you of who is coming and when they are going to be there. The tech went above and beyond checking everything and making sure we were happy. For AC the peace of mind is worth it. We talked to alot of people too but these folks consistently went above and beyond. That has continued after the sale.

Response from the owner · March 3, 2026

Thank you so much for your wonderful feedback, Barry! We’re glad to hear you had such a positive experience with our team throughout the entire process, and we appreciate your kind words about our service and maintenance.

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Other reviews for Hopkins Air Conditioning

Marisa Knight

December 8, 2022

★★★★★

My technician was Luis, and he was extremely helpful. All of my questions were answered, the appointment didn’t feel rushed, he was highly efficient, and he had great suggestions. Overall, an excellent experience!

Response from the owner · December 8, 2022

Thank you for your 5 star review! We are glad Luis and our team has met your expectations!

Brianna Remillard

April 11, 2025

★★★★★

Gazi was professional and efficient during our maintenance. He provided all the information about our units and options and was very knowledgeable. Highly recommend the service!

Response from the owner · April 23, 2025

Thank you for the feedback. We are happy to hear. Gazi has met your expectations.

Ashley Thomas

August 14, 2020

★★★★★

I can't say enough good things about Hopkins A/C. I called first thing this morning when I woke up to it being 82 degrees in my condo and they got someone out to me the same day. The tech that arrived was John and he was wonderful! His communication before arriving was excellent. He knew exactly what he was doing and made sure that I understood what was going on the entire time. He also took the time to explain everything over the phone (a second time) to my boyfriend. I felt safe & confident that he was going to get the job done and he did! I will definitely recommend to my friends & family if they ever need A/C repairs! THANK YOU for getting me and my pups cooled back down in such a timely manner! Very grateful!

Response from the owner · August 23, 2020

Thanks for the kind comments. We agree, John is wonderful :)

Justina Certain

December 11, 2020

★★★★★

This company is amazing! I would highly recommend them to anyone! Prior to Hopkins Air coming out I had 4 different ac companies and no one could figure out my problem. John showed up and within an hour knew exactly what my problem was. He was extremely professional and provided information on everything that was done. This company is 5 Stars. I will be referring anyone who needs ac work in the future to you guys. Thank you for all of your hard work :)

Response from the owner · December 13, 2020

Thank you so much for the praises. Were thrilled to hear John provided you with 5 star service. If we can be of any assistance in the future please do not hesitate to call.