Carol Babcock
We just had the pleasure and good fortune of getting Zach to help us with a manufacturer's issue with our new a/c unit. It was after hours, and we were told a technician would come by between 7pm and 10pm. Zach was here by 7pm, and to say he knows his stuff is an understatement. On top of being professional and knowledgeable, he was a pleasure to work with and reassured us that all would be taken care of, and all was in under 48 hours. Hopkins definitely hires the best of the best, and Zach is certainly in that category. Thank you Zach for your great work and thank you Hopkins Air for having people like Zach to help us stay cool and comfy 🥳
Response from owner
September 12, 2024
Other reviews
Christine Giovanniello
Sophia was great. Since then, every time the other tech comes out, he pushes hard to upsell. Sometimes he’s successful, but most times it’s blatantly obvious. I don’t like that behavior.
Brion FitzGerald
Hopkins did a fantastic job in replacing our 9+ year old HVAC system - which had failed. We first called them mid-morning Friday and by Saturday afternoon we had a new system. We worked with Rich who is the Service Manager at Hopkins and he did an excellent job of explaining the options, getting us estimates and scheduling the work.
Victoria Wisot
Scott and Art did a great job!!
brian feldman
No written review