October 8, 2025 · review of Hopkins Air Conditioning
Sophia was early, but called to inform me. She was professional and confident. She Knew her business and told me about the Light for the AC which I purchased on her recommendation. I’d be delighted to have her again.
Response from the owner · November 24, 2021
Thank you for your 5 star review! We are glad to hear Luis and our company met your expectations on your ac repair.
Sylvia Noel
December 10, 2019
I have been using Hopkins for many years and have had several different service technicians come out for bi-annual maintenance and repairs. They have all been prompt, courteous and knowledgeable. Most recently Xavier came out for the regular maintenance. In addition to being efficient, he was also very pleasant. I would highly recommend this company to anyone looking for dependable, friendly service
Response from the owner · December 16, 2019
We're very happy to hear that Xavier provided you with a great service. We'll make sure to give him an att-a-boy! Thank you very much for taking the time to post a review.
S. K.
July 31, 2025
Honest, trustworthy, responsive, and professional. They're a terrific company and they truly have the customer's best interest at heart. I highly recommend them. Eduan came today for the 6 month check-up and was terrific.
Response from the owner · September 1, 2023
Thank you for your feedback!
Ilia Martinez
June 17, 2025
James Schou was absolutely wonderful! Replaced the unit efficiently, and ensured everything was running perfectly before leaving. Excellent service from start to finish!!
Response from the owner · June 17, 2025
Thank you so much for your wonderful feedback, Ilia! We’re thrilled to hear about your excellent experience with James and appreciate your kind words about our service from start to finish!
Gabby David
July 25, 2025
Just had Donat the Hopkins technician over and he assessed my problem and solved it.Had to call the Hopkins supervisor about a potential charge and the supervisor was very fair in working with me due to having previous maintenance done 3 months prior.I appreciate his fairness and communication on the matter.Solid customer service.Thank you
Response from the owner · July 28, 2025
Thank you so much for your positive feedback, Gabby! We're glad to hear that Donat and our supervisor were able to resolve your issue with fairness and clear communication. We truly appreciate your support and look forward to assisting you again in the future.