Debbie

★★★★★

May 8, 2024 · review of Hopkins Air Conditioning

I had a new AC system installed the other day and today there was a knocking noise on the drain line. Hopkins sent out Gazi and he not only fixed the issue but was so informative on all my questions. I recommend Hopkins.Per my fiancé: The installation crew did an amazing job. I am pleased with the service so far and highly recommend Gazi.

Response from the owner · May 14, 2024

Thank you for your feedback. We are happy to hear. Gazi has met your expectations.

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Other reviews for Hopkins Air Conditioning

Nancy Cordero

November 11, 2022

★★★★★

Hi John J was very patient and explained in detail , he looks very professional. The way he explained everything gave me to understand that he has years of experience in A/C and that he knows 100% his area of work. I'm very happy with his service! God bless him.

Response from the owner · November 7, 2021

Thank you for your 5 star review!

Amy Singer

April 13, 2023

★★★★★

Scott was very knowledgeable and professional. He gave us great advice to help us fix our air conditioning unit. Great company and smart employees.

Response from the owner · April 17, 2023

Thank your for your 5 star review! We are glad to here Scott met your expectations!

Margarita Juhe

October 21, 2024

★★★★★

The Fan wasn't spinning outside and it was hot. I called Hopkins, I've never used them before. Someone was scheduled to arrive in the afternoon, but they called me to let me know they an earlier slot. The technician checked the system, and discovered that the contact wasn't distributing power to the unit. He had one in the Van and replaced it. It was up and running in minutes. He was honest. I was also able to use my card to pay right there and then. So, they get 5 stars. -David

Response from the owner · October 25, 2024

Thank you for your feedback

Trenise Jones

August 28, 2024

★★★★★

I had a wonderful experience with the technician Jasper. He showed up within the appointed time, was very professional and thorough with the service. He explained what he was doing as he worked so I would have an indepth understanding of what is needed on my part for my system to run properly. Besides that I observed other mannerisms that I was truly impressed by. He carried with him a rug and foot booties so that he wouldn't damage or track dirt throughout my home. He showed respect as if my home was his personal property. Jasper did a service to his craft. It is difficult to find companies that employee individuals with superb customer service skills.

Response from the owner · August 29, 2024

Thank you for your feedback. We’re happy to hear Jasper and our team has met your expectations.