Trenise Jones

Top notch company and team.... Field Supervisor John knows his stuff ...... Miguel always knowledgeable and professional... Office staff always friendly and accommodating (Kathy & Joyce are only names I can recall right now). Brien w install crew (Ryan) has a great team ....

Our AC was not working. We called Hopkins and Ileana was wonderful! So professional and cheerful! She sent to us “the real deal”! Matthew our technician was EXCELLENT!!! A real “PRO” he went to work in a professional, courteous and timely manner! He got our AC up and running!! Thank you Matthew!!! I would highly recommend Matthew and we want you back if there is ever another issue! You are “ our” technician! Dr. and Mrs. Vivian Rose

Had the tech Ramon come out mid storm to get me back up and running. He was very professional and prompt got the job done quick. Excellent service as always A+

I was very impressed with the customer service - the representative that took my call was very courteous and professional. I was calling to set an appointment for the upcoming business week and to my surprise the company was able to come out today, on a Saturday, with such short notice. Allen, the service repair - arrived as schedule. Allen was very detailed and answered all my questions and concerns. To be honest, I thought my unit was beyond repair and that I need a brand new unit. He was able to get it up and running. For now I am keeping my fingers crossed to see how long it will run before I will need a new unit. Hoping it will keep running to give me time to save up for a new one when the time comes. I signed up for the maintenance plan and received a good discount rate along with the service charge. I definitely will be using this company in the future.