Gary Marcoe

The service provided was excellent throughout the entire process. Mike's exceptional support, including a follow-up visit to assess the air conditioning system's performance, is greatly appreciated. The quality of the work and the outstanding service are both commendable.

The company and the employees were great to work with. The result of investing in this project were not as good as I hoped, but the result was not dependent on work quality, effort or expertise.

Total home run. I was having an issue with my Nest thermostat and called Hopkins on a Friday afternoon. Not only were they able to get someone out to me that day, they even got here early. The technician, Luis Garcia was a total pro. Not only did he know the ins and outs of the specific model of Nest from a picture on my phone, he immediately, and correctly surmised that the problem actually had nothing to do with the thermostat at all and was likely an issue with the air handler. We went to the attic and, sure enough, the drainage system was backed up and causing the system to temporarily shut itself until the auxiliary drain could work. Not only did Luis fix the problem, he documented everything in pictures for me to look at and verify and then, at no extra charge, he changed all of the filters on the return units at no charge. Like I said, total pro. Could not recommend Hopkins and Luis more highly. Will definitely be doing all of my future system maintenance with them. 5 stars easy.

Hopkins Air Conditioning has always been prompt and courteous. They call immediately after hours and bend over backwards to get me and my family comfortable in our sultry climate. Thanks Chad and gang, you guys are top notch. 👍