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Service was good. The technician was on time and friendly. The charge to flush a drain line and treat the drain line with a cleaner was $454.50. I’ll never use this company again. If you choose to move forward with this company please ask many financial questions. ***UPDATE*** Owner reply to my 2 star review: Hi Owner, my complaint is not with Matt. My frustration lies with your cost. You have had many other similar complaints on your web reviews as well. You justified your extreme price gauging in other negative financial reviews by saying inflation and weekend emergency service. My unit was running before Matt got there. I rent that townhouse out and having your company come out was something I did to keep my tenants happy. Poor costumer service will spread like wildfire. I paid Matt, and was completely honest and kind with him with him when I voiced my frustration that did not lay with him but the cost of the drain line behind cleaned. You however, jumping in on a poor Google review (as an owner) to try and present the narrative of my review as being negative towards Matt is sad and wrong. Let me be clear- now you and you alone are the reason for a one star review. Do better sir.

Let me start by saying I NEVER leave reviews… but after my routine maintenance visit with the technician Luis, I felt I had to. This guy is thorough. He checked everything! I was expecting a 20 minute visit, but this guy really went above and beyond and examined and inspected every single aspect of my ac unit and was here for over 2 hours. He flushed, cleaned, sanitized, ect. He took the time to explain everything to me and why certain things were happening and ways to prevent them. I can’t stress enough how great of a tech Luis was; whatever he’s getting paid isn’t enough. I will 100% be using this company again and be asking specifically for Luis.

Hopkins Air initially installed our A/C unit several years ago. Since installation til today, they have serviced and maintained our system. There staff is very knowledgeable and professional. I would highly recommend them for your A/C needs.

Ryan and his crew are the best! It really is refreshing to feel like you can trust people and they want to do a good job for you. Thanks Hopkins