Irene Perez

Sophia is fabulous! Very knowledgeable and very good at explaining technical issues.

Hopkins Air Conditioning is a place you’d dream of doing business with. First and foremost getting an appointment with the company was a very easy and swift process thanks to Monica. As a customer service representative myself, I find it extremely important to leave a review when I experience great customer service. I’d describe this experience as superb. She was cheerful, friendly and very happy to help throughout our entire call. She was knowledgeable about the company and was sure to get me in somewhere on the schedule. Monica is the kind of employee you’d want at the forefront of your company. I was blown away by her friendliness and urgency to help get a technician out. I’ve even referred my aunt to have her unit checked out by them. Thank you Monica and thank you Hopkins.

David came out and checked the system. Explained clearly how the thermostat works. The vent issue was addressed quickly. I am so pleased with Hopkins Air. They are the best!!

Eduan was amazing. Very professional. He diagnosed the problem quickly .Very knowledgeable.