Karen G

★★★★★

May 27, 2025 · review of Hopkins Air Conditioning

Sophia is fabulous! Very knowledgeable and very good at explaining technical issues.

Response from the owner · June 6, 2025

Thank you for the feedback. We are happy to hear Sophia was able to meet your expectations.

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Other reviews for Hopkins Air Conditioning

Enmanuel Jaquez

March 22, 2024

★★☆☆☆

The techs and are courteous and do good work but I cannot excuse my recent experience. I do not recall the people who quoted me, installed the equipment, and the maintenance tech before this one mention anything to me. Only when my maintenance was expiring do I have any quotes for duct work. That is not information you use to leverage $600 worth of work and try to sell a $2000 system with a maintenance renewal. This is extremely frustrating as I take having a sanitary home very serious. The work I'm being quoted for is something that should have been noticed and mentioned prior.

Response from the owner · October 26, 2023

Thank you for your feedback. We are happy to hear Ervin has met your expectations.

Stephen Markward

May 19, 2025

★★★★★

Came home at 5p with an AC unit that wasn’t working. Within two hours our tech Brian had replaced a part on the outdoor unit and did it for a very fair price. Can’t recommend enough and they were so nice and professional!!!

Response from the owner · May 20, 2025

Thank you for your feedback. We’re happy to hear. Brian has met your expectations.

Lizette Colon

March 25, 2025

★★★★★

Gazi did my unit maintenance service today, and he was on time, professional, very thorough, and friendly. He inspected everything and explained what he was doing so I could understand and see what was being done. He made suggestions for future service and I feel he was honest and helpful. I have been a customer for a couple of years and I’m happy with their service.

Response from the owner · March 25, 2025

Thank you for your feedback. We are glad to hear we continue to meet your expectations.

David Pinto

September 25, 2023

★★★★★

I needed a yearly maintenance plan for my a/c and dealing with Brittany Lippard was a total pleasure, very knowledgeable, pleasant and a true professional. Looking forward to working with Hopkins Air for a long time.

Response from the owner · September 13, 2023

Thank you for your five star review. We are happy to hear Brittany has met your expectations.