Gavin Cho

I was help by a girl name Brittany. Very helpful over the phone. She was professional, accommodating , and has a wonderful phone voice. Exactly what a rep of company should by like. Great service all around.

There is no feeling of (cool) relief like having one’s A/C blowing out hot air on a SE Florida 88-degree day and having a technician show up within hours and fixing it right! Hopkins was recommended by the management of a residential development that I once knew and it is for good reason. Scott, the technician, was not only knowledgeable, efficient, and professional, he was genuinely personable. Sabrina, the intake coordinator on the phone found a way through use of an annual contract that saved me quite a bit of money on keeping my 16-year old HVAC units as well. Very happy with my entire transaction with the people of this company.

Sophia was great! Very knowledgeable, efficient and pleasant to work with. She went above and beyond to help us get our AC working and repaired.

Here’s another great experience I have had with Hopkins Air. Gazi, the service advisor, gave me exceptional service on my AC maintenance. Gazi performed all the inspections of my AC inside and out. He took photos of what work he did and provided detailed information about each task and recommendations. This company has excellent reviews because they actually do the work other companies don’t. They don’t just come and do a visual inspection and test the compressor. Hopkins does a detailed inspection on all aspects of your AC unit and show you photos of all the inspections, complete cleaning of drains, coils and compressor, test for ductwork leaks and many more things that most companies charge you for but don’t do quality work. I have used many companies over the years and Hopkins has been the best.