J Russell Greene

Jasper came out and did a routine maintenance check on the unit we purchased through Hopkins. He was extremely polite, helpful, good with our dog, respectful of us working while he was working, and fixed a sealing issue we had in our crawl space. I would recommend Hopkins and Jasper to anyone looking to buy a new unit or needing maintenance/repairs on their home A/C.

We had another company come out three times in a week, the installed our AC a year and a half ago to find out why the system was not working. It was one excuse after another. We called Hopkins at 7pm this evening, they came out by 8:15 and showed us the issue. Did a short term fix to provide us cool air until we can do the proper correction. They have a client for life!!!!

I have been using Hopkins for air conditioning maintenance and repair for the past year and a half. I have never been disappointed in the service. The maintenance technician, Edoun, certainly appeared technically very skilled, and he was patient, courteous and cognizant of the cost in making recommendations to prolong the life of the 7 year old air conditioner, which I took. The price for the maintenance and addition of a booster was reasonable. I would highly recommend Hopkins.

Hopkins was amazing to work with. We filled out an appointment request on their website the night before and by 7:30am the next morning we had a call from them scheduling the service. Adam was our technician and he was awesome. He was quick, easy to work with, friendly, and made the process easy to understand for people that know very little about central AC systems. Will look forward to working with them in the future for our AC needs.