jan petras

The technician called ahead when he was on his way to my appointment. He was on time for the my scheduled time slot. When he came into my house he wore bootees over his boots and was courteous. The maintenance work was completed in as required. He recommended some additional maintenance that I should consider. Be because my units are at the end of life cycle I might as well wait. I always have had good experience with Hopkins Air.

Hopkins Air is a reliable company. They go out of their way to make appointments work with your time frame. I would recommend them!

This was my first time having an AC issue in my house and I needed to get it fixed quickly. I called Hopkins Air Conditioning in the morning and they sent Scott Goodbread to take a look the same day. Scott is great! He quickly assessed the issue and clearly explained what needed to be done. He took care of everything quickly and was very friendly. He had expert knowledge, which made me feel great about the service I received. I got the yearly maintenance plan so that the unit doesn't have any more issues. Thanks, Scott! Edit: It's a year later, and I have had some additional issues with my AC unit. Thankfully, Hopkins has remained responsive and helpful. There was some miscommunication about the work to be done, but Hopkins cleared it up and gave me a discount which really displayed their integrity and honesty in their business dealings, and I commend them for that! Great company to work with!

John did an amazing job. He cleaned our unit and made our unit half as loud as it was prior. All he did was change settings. Very knowledgeable as well. A plus!