Janet S

Just had a visit from Jonathan and like everyone else at Hopkins Air Conditioning, he was great! Punctual, professional, clean, and I appreciate him taking the time to answer my questions! Just another reason why we'll keep using Hopkins! Thank you!

We found Hopkins Air Conditioning while doing online research for companies that could perform proper "air balancing" of residential homes. We had two previously failed attempts with other AC companies to fix our 10 degree swing of temperate from one side of our house to the other. Other companies simply tried to band aide the situation by turning up the fan speed of the unit which made it worse. Hopkins had all the proper equipment to measure our entire home's air flow to do proper "air balancing." Chad provided us with a proposal for the solution which he thoroughly went over line by line which included installing returns in each bedroom, resizing vents, resizing ducts and replacing old duct work. While the work involved was a lot more extensive than we originally thought we would need, the cost was actually surprisingly reasonable. Doug and Xavier were the technicians that did the initial diagnostic air flow measurements and also performed the work. They were polite, professional, and clean. They did not leave until they ensured everything was working as designed and to specifications of the agreed upon work. It's rare to find a company with such great customer service, professionalism, and politeness. They have customers for life and will be performing our bi-yearly AC maintenance moving forward.

I was very impressed with the professionalism of Ghazi. Highly recommended to anyone that has issues with their AC unit. Very patient and personable.

I was not here, but they did a yearly inspection and whatever was wrong is now RIGHT! They were prompt and efficient. My husband liked them so much that he took out a yearly program with them!