Lois Baron

★★☆☆☆

January 17, 2023 · review of Hopkins Air Conditioning

The only issue I had was both the office and the technician called me in Montreal as opposed to my Housewatcher in Florida as instructed. Fortunately, I was home to receive the calls. Service call apparently went well. I’ve lowered my review. Two weeks after their service call, I had a leak. Was told when the technician scoped the system that records previously showed a problem. Why wasn’t it attended to? I have changed companies and purchased a new unit.

Response from the owner · October 27, 2022

Thank you for your feedback!

← Back to all reviews

Other reviews for Hopkins Air Conditioning

Gary Marcoe

August 21, 2023

★★★★★

David is always knowledgeable, professional & on time. Great communication by Hopkins confirming my appointment & when my tech would arrive.

Response from the owner · August 28, 2023

Thank you for your feedback. We are happy to hear. Dave and our team has met your expectations.

Suzanne Adele

February 24, 2026

★★★★★

Chad from Hopkins Air Conditioning was outstanding. He was professional, patient, and thorough in troubleshooting our HVAC issue, clearly explaining what was going on and identifying the root cause. Once diagnosed, he repaired it promptly and made sure everything was running properly before leaving. Highly recommend Chad and Hopkins for reliable, knowledgeable service. Thanks for an outstanding customer experience!

Response from the owner · May 20, 2025

Thank you for your feedback. We’re happy to hear Gazi and our team was able to meet your expectations.

Annie Minor

February 6, 2026

★★★★★

Ervine was fantastic: very knowledgable and confident. Went straight to work and solved the problem so it won't happen again. Very satisfying call.

Response from the owner · September 29, 2025

Thank you so much for your wonderful feedback, Annie! We're glad to hear that Ervine was able to resolve the issue quickly and effectively, leaving you with a satisfying experience. Don’t hesitate to reach out if you need anything in the future; we’re always here to help!

Christie Snow

March 16, 2021

★★★★★

I asked to speak to a manager about this young lady. Christie was GREAT! She really took care of us. Got us on the schedule within 4 hours. Can tell she loves helping. Superb customer service!

Response from the owner · March 16, 2021

Thank you for your 5 star review! We are glad to hear Christie met your expectations!