Lori Hubbard

★★★★★

January 27, 2022 · review of Hopkins Air Conditioning

We had an issue with our HVAC unit when we switched over from AC to Heat. I called Hopkins Air and Brittany was helpful in setting up a service call. A day and time were established and the technician was actually early. Xavier did an outstanding job diagnosing the issue, discovered another issue, discussed and showed what needed to be done, and actually had the parts on his truck. Xavier efficiently repaired the issue and went over the entire system to make sure everything was working properly. Excellent service and a fair price! I would call Hopkins Air Conditioning again...and ask for Xavier!

Response from the owner · January 28, 2022

Thank you for your 5 star review! We are glad to here our team met your expectations!

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Other reviews for Hopkins Air Conditioning

Scott Schneider

December 28, 2022

★★★★★

Had an issue where the temperature dropped in the 40s and my heat wasn't working. I called them the day after Christmas and originally was scheduled to have someone come out between 5-9PM. I received a call back shortly after where a technician was able to come out sooner. Alan gave me a call prior to arrival and was able to diagnose the problem within an hour. There were no hidden fees and they were very transparent with the billing. Nobody likes unexpected repairs, but this business was very courteous and professional.

Response from the owner · December 30, 2022

Thank you for your 5 star review. We are glad to hear Allan and our company met your expectations!

Don Lipsy

January 29, 2024

★★★★★

Louis/Luis was NOT the name of our service technician! His name was Whaudy! A real professional from start to finish. Whaudy’s service of the HVAC system can’t be beat including his knowledge and time spent explaining what we should do and when to contact your office should a need/problem arise.A real trusted technician and very good and knowledgeable. You are so lucky to have him. Donald Lipsy

Response from the owner · February 28, 2023

Thank you for your 5 star review.

Paul Deliman

January 8, 2024

★★★★★

Hopkins provides detail oriented service. I had them install and in-system carbon air filter and UV light. The technician explained the quality parts being used and how they initially cost more than other brands, but is cheaper and more convenient in the long run because they don't require maintenance. I believe you get what you pay for, so I am all about paying for quality service and materials.

Response from the owner · January 11, 2024

Thank you for your feedback. We are happy to hear that our company has met your expectations.

Mike con

July 17, 2023

★★★★★

Been using Hopkins for over 12 years, they just installed my second unit and the check it every 6 months. Very good job, they check everything inside and out I won’t go anywhere else, you need heat or AC call Hopkins Air, you won’t be disappointed

Response from the owner · July 17, 2023

Thank you for your feedback. We look forward to continue to service your unit for many years to come.