July 17, 2023 · review of Hopkins Air Conditioning
Been using Hopkins for over 12 years, they just installed my second unit and the check it every 6 months. Very good job, they check everything inside and out I won’t go anywhere else, you need heat or AC call Hopkins Air, you won’t be disappointed
Response from the owner · July 17, 2023
Thank you for your feedback. We look forward to continue to service your unit for many years to come.
Mack Morrison
September 23, 2020
Extremely quick response time and loved that I was able to book online & have a tech out in less than 3 hours (at 9pm at night mind you). Aaron, my technician, was very knowledgeable & helpful. Original quote was extremely high but was able to haggle it down to a still high but more manageable price (ended up paying about half of the original quote to get an idea of the crazy industry markup). Due to pricing & push for ongoing maintenance agreement from the office, it felt more like a 4 star experience but I felt Aaron went above and beyond to make sure I was happy with the services by the end. Would recommend but make sure they keep there pricing in check.
Response from the owner · February 6, 2021
Thank you for your 5 star review.
Alexandra Guillermo
September 18, 2023
Another great review - the technician Scott worked so diligently to get our AC working again when the motor went out. Was in and out including installation all within less than 3 hours. He was also really knowledgeable in letting us know how to maintain AC better. Much appreciated.
Response from the owner · February 6, 2021
Thank you for your 5 star review.
Kevin Green
January 14, 2020
Had a 6 month tune up done a few weeks ago. Hopkins did a very thorough job and was very helpful. I would recommend.
Response from the owner · January 15, 2020
Mr Green, Our business relies on recommendation's from our clients, Thank you for taking the time to leave us review, it is greatly appreciated.
Christine Giovanniello
February 15, 2026
Sophia was great. Since then, every time the other tech comes out, he pushes hard to upsell. Sometimes he’s successful, but most times it’s blatantly obvious. I don’t like that behavior.
Response from the owner · July 8, 2025
Thank you so much for sharing your experience, Christine! We’re so glad Sophia made a great impression with her thorough work and clear communication. We're honored to have earned your trust and satisfaction.