M. A. Vázquez

★★★★★

August 15, 2023 · review of Hopkins Air Conditioning

Hopkins Air did a very professional job. I called them on a Saturday night, and they came within the hour. The news were not good (I needed new unit). The guys who came to do the installation two days later, were super professional and did a very clean job. They placed protective paper on my area rugs and the carpet upstairs. When they left they cleaned after themselves. Communication was also professional. There was always someone (a real person) to answer the phone, and if they said they were going to call me back, they actually did. In short, I am very pleased with my experience with Hopkins Air.

Response from the owner · August 21, 2023

Thank you for your feedback! We are happy to hear our team has met your expectations!

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Other reviews for Hopkins Air Conditioning

US American

December 16, 2024

★★★★★

I have been using Hopkins for the past 10 years and highly recommend this company for new HVAC unit installations, maintenance and repairs. The service technician (Xavier) and company owners (Chad Hopkins) are outstanding! They are very professional, courteous and take the time to explain everything they are doing, and the reason why. In addition, they take the time to explain how to get the most efficiency out of my HVAC system, including recommendations about how to extend the shelf life of the unit and save money on my electricity bill. The business office staff (Ashley) are equally as customer friendly with scheduling appointments, follow up on any service maintenance issues, and any questions. This company deserves a 10+ star rating. Keep up the fantastic work . . . I am a an extremely satisfied customer!

Response from the owner · February 5, 2020

Matthew, Wow what a nice review! We are ecstatic with your compliments. Its been our pleasure serving you through these years. If we can be of any assistance please don't hesitate to call.

Scott Ellis

December 4, 2025

★★★★★

Ive been using Hopkins Air for the past 4 years and they been great. Whether its been fixing issue with the ac units or installing new duct-work for the whole house (what a big difference that made in all the rooms, well worth it) they always do a good job. Highly recommended!

Response from the owner · December 5, 2025

Thank you so much for your fantastic feedback, Scott! We're glad to hear that our team has consistently provided great service and made a significant difference in your home. Your recommendation means a lot to us!

Peter Lawrence

February 2, 2026

★★★★★

Hopkins Technicians William and Felix replaced my HVAC system with a new Carrier crossover system and I’m extremely happy with the installation. These technicians were efficient, neat, knowledgeable, courteous, and Hopkins is fortunate to have such competent technicians. I would recommend Hopkins to anyone who wants perfection!

Response from the owner · March 17, 2022

Thank you for your 5 star review. We are glad to hear Jonathan continues to meet your expectations!

Lois Baron

January 17, 2023

★★☆☆☆

The only issue I had was both the office and the technician called me in Montreal as opposed to my Housewatcher in Florida as instructed. Fortunately, I was home to receive the calls. Service call apparently went well. I’ve lowered my review. Two weeks after their service call, I had a leak. Was told when the technician scoped the system that records previously showed a problem. Why wasn’t it attended to? I have changed companies and purchased a new unit.

Response from the owner · October 27, 2022

Thank you for your feedback!