maria veiga

★★★★★

September 23, 2024 · review of Hopkins Air Conditioning

Reached out to Hopkins Air Conditioning, via website, on a Sunday evening. They reached out to me same evening to inquire about the type of service I was looking for. The next day, they dispatched a technician,Miguel. He and professional. Very knowledgeable. Took the time to explain the next steps and my options. I appreciate this level of customer service and recommend them to anyone looking for timely, great service.

Response from the owner · September 23, 2024

Thank you for your feedback.

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Other reviews for Hopkins Air Conditioning

Fernando Lambis

June 20, 2025

★★★★★

Wonderful and professional workers also great commercial sale, and fantastic service office , total 100% satisfaction

Response from the owner · June 20, 2025

Thank you so much for your amazing feedback, Fernando! We’re thrilled to hear you had a fantastic experience with our team and appreciate your kind words about our service at Hopkins Air Conditioning!

Steven Kuntz

March 5, 2024

★★★★☆

Hopkins AC was very professional and I was most satisfied dealing with them. They installed a new AC unit and guided me through the entire process.

Response from the owner · March 6, 2024

Thank you for your feedback.

Joseph

May 13, 2024

★★★★★

Hopkins AC does an excellent job on all aspects: from ease of scheduling, to always being on time scheduled, to ongoing communication…but best of all the techs are all professional, courteous, neat, and do a great job. We started with Hopkins a few years ago when our entire AC had to be replaced…and were so impressed we signed an annual contract for maintenance service. They continue to do a great job…and we are happy to keep renewing each year. We would highly recommend them!

Response from the owner · May 14, 2024

Thank you for your feedback. We are happy to hear that we have met your expectations.

Austin Uhrig

June 30, 2023

★☆☆☆☆

Tried to charge me $4,500 to replace all major components under the guise the system was absolutely toast. *Did not offer any other alternative* Had another reputable contractor recommended to me by my home inspector. They fixed the AC unit for $450 and gave advice on how to keep the unit running/maintenance. Only putting this here because I know most people don't realize that they are overpaying for services.

Response from the owner · June 30, 2023

There is always two sides to a review. Here is ours side. The roommate Brooks Knight called us on a recorded line saying he had permission from Austin to authorize repairs and pay for them with Austin card. Farthest from the truth. Brooks stated "the unit drain pan has been full of water for a couple days now". When tech arrived and spent over an hour going through the entire system he found the coil was freezing up do to an impacted coil and was creating all the water. We never said the 7 year old unit was toast. We sent an estimate of repairs at Austin request. We did give him several options all of them was expensive in his mind and was just looking for the cheapest, quick fix since he just bought the house. We only charged our trip charge and did not even charge him a diagnosis fee. We have a fantastic reputation and we stand behind our workmanship on all repairs for 1 year so we are not going to just do a quick fix if does not solve your main problem. Glad you found a contractor to fit your budget needs.