Mariana Agudelo

★★★★★

February 2, 2024 · review of Hopkins Air Conditioning

Hopkins’s Air was at my house today and Technician Gazi performed a maintenance today on my 2 units located in attic, he took is time and vent above and beyond, cleaned my drain lines and replaced all my filters, answered all my questions. Very happy with Gazi and Hopkins. Highly recommended.

Response from the owner · February 5, 2024

Thank you for your five star review. We are happy to hear Gazi has met your expectations.

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Other reviews for Hopkins Air Conditioning

Alicia Childers

May 30, 2023

★★★★★

After an extensive research of different companies in the area, the final choice was Hopkins Air Conditioning. Now, after the old system was replaced and our new system has been installed, we are very happy that Hopkins was our choice, and this is why: 1. Every time you call them, you talk to a friendly person not an answering machine, and they immediately take care of the problem. 2. They arrive on time, and give you a ten minutes warning when they are in the area. 3. They listen to your concerns, and they are patient and flexible. 4. They have good ideas and give good advice.They are very knowledgeable. 5.They are considerate. They set paper on the floor, or wear shoe covers inside the house, they clean up after they are done. 6. They work very hard and get the job properly done, even if that means, not cutting corners or taking the easiest way out They stay until they are sure the system is working properly, even if they had to work after hours. 7. They have good work ethics, and they certainly go the extra mile.They all seem happy to be working there. Big Thanks to Scott, Brian, Ryan, Rene, Jamie, and Penuel, for going above and beyond We would highly recommend Hopkins!

Response from the owner · May 31, 2023

Wow! Thank you for all the kind words and we are very pleased to hear we have exceeded your expectations. Thank you for the opportunity to service you. It is customers like yourself that keep us motivated to do what we do and continue to set the bar high with our customer service standards.

Erin Weiner

January 24, 2025

★★★★★

Zach Quickly diagnosed and fixed the issue. Professional, on time, and great service! . Highly recommend!

Response from the owner · January 24, 2025

Thank you for your feedback. We are happy to hear Zach has met your expectations.

P I

November 13, 2025

★★★★★

Cannot say enough about Hopkins Air Conditioning. This experience started months ago when we called because our AC was not cooling. Talked with David and Chuck who were Oncall. They explained there had been some storms in the area so it may be related to that. They had us reset our unit and call back in 30 minutes, Everything was cooling again. The impressive part … no charge saved them time and us money. Then we had our bi annual maintenance done and Gazi came out. Another professional clean experience. He noticed our unit’s air flow was low. After some investigation found the coil had issue. Ut oh here it comes. He asked if we had a warranty and/or labor warranty. I said I doubt it we don’t normally buy that stuff. Gazi not only was able to get the coils covered by the manufacturer warranty he investigated and found out in our passed records we actually did have a labor warranty. 2nd time Hopkins could have “made money” and did the right thing. Finally Armando arrived to replace the coils right on time, was efficient and clean. AC is cooling and running great. Hopkins Air Conditioning does not only do great honest work when needed they don’t take advantage of situations to make money. In either of the first two examples we could have been charged a service fee and to replace the coil and pay for the labor. All of this came at only the yearly maintenance charge. Thanks Hopkins Air Conditioning for keeping the high quality of your business.

Response from the owner · November 14, 2025

Thank you so much for your wonderful feedback! We're thrilled to hear about your positive experiences with David, Chuck, Gazi, and Armando, and we appreciate your recognition of our commitment to honest and efficient service at Hopkins Air Conditioning.

eve roach

November 5, 2021

★★★★★

We are much happier with Hopkins, John is the pro managers here that fixed our previous issues and maintains our investment properties and vacation home. Super knowledgeable, Honest, and takes pride in what they do. You can tell when a company is well run, these guys know how to treat their clients and employees. Highly recommend company and John.

Response from the owner · November 7, 2021

Thank you for your 5 star review!