Mark R

★★★★★

August 17, 2024 · review of Hopkins Air Conditioning

So my AC issues were complicated involving a condenser in which initially the coil was replaced, shortly followed by a switch that failed, and then a compressor that failed. The process involved numerous trips, along with warranty coverage requests to the manufacturer. Hopkins worked through it all with the only expense to ourselves being the freon. Ramon and Thomaz had the most impact on us throughout the process and should be commended for their excellent customer service. The office staff were also courteous and responsive. All around, a great company to work on your AC.

Response from the owner · August 23, 2024

Thank you for your feedback

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Other reviews for Hopkins Air Conditioning

Luis Valdes

July 29, 2020

★★★★★

The crew at Hopkins were awesome! Called and had my AC fixed same day. Aaron and Axel were very professional and knowledgeable. I appreciated them checking out the overall system and not just the parts that broke. Also, their explanations were straightforward and very helpful. Highly recommend!

Response from the owner · February 6, 2021

Thank you for your 5 star review.

Jackie Boehm

August 31, 2024

★★★★★

Helped me immediately when my A/C stopped working because of a deep clog in the pipe. Miguel was able to show up and handle it the same day I called. Miguel is great, excellent service! Thank you

Response from the owner · August 21, 2023

Thank you for your feedback! We are happy to hear our team has met your expectations.

Justina Certain

December 11, 2020

★★★★★

This company is amazing! I would highly recommend them to anyone! Prior to Hopkins Air coming out I had 4 different ac companies and no one could figure out my problem. John showed up and within an hour knew exactly what my problem was. He was extremely professional and provided information on everything that was done. This company is 5 Stars. I will be referring anyone who needs ac work in the future to you guys. Thank you for all of your hard work :)

Response from the owner · December 13, 2020

Thank you so much for the praises. Were thrilled to hear John provided you with 5 star service. If we can be of any assistance in the future please do not hesitate to call.

Marisa Knight

December 8, 2022

★★★★★

My technician was Luis, and he was extremely helpful. All of my questions were answered, the appointment didn’t feel rushed, he was highly efficient, and he had great suggestions. Overall, an excellent experience!

Response from the owner · December 8, 2022

Thank you for your 5 star review! We are glad Luis and our team has met your expectations!