Marshette Thompson
My technician Sophia was so helpful and informative. She took her time to explain every step in the maintenance process. The customer service at Hopkins is impeccable. I will recommend to all of my friends.
Response from owner
June 7, 2022
Other reviews
Laurie Emmons
Once again, very happy with Hopkins A/C and Ramniez 2, the A/C professional they sent. Quick appointment, great communication (texts and phone call to say he was on his way). He needed to replace the fuse, and explained that the electrical surges are the cause. He gave me some great advice regarding getting a surge protector for my electric. He was a real sweetheart Very pleased with Hopkins and Ramniez 2! A little costlier than I anticipated for a fuse, but done fast and right (and in my attic, which is likely worth the price alone).
loutha lubin
Gazi was so kind and amazing. He fixed my issues and took the time to explain what my issues were and what needed to be fixed. 100/10
Philip Diah
Technician Eduan showed on time during the time frame specified. He both texted and called to make me aware that he was enroute. He was very professional and friendly. He explained all that he was doing, the required repairs, the recommended repairs and service as well as the pricing. Overall very happy with the service, so much so I signed up for the maintenance plan.
Jay Semmel
Knowledgeable and friendly person