Marty Sesto

★★★★★

March 25, 2021 · review of Hopkins Air Conditioning

We hired Hopkins to install a new HVAC system in an older first floor condo. It was not a simple job. Gabe the young man who did the installation was very efficient and showed great integrity. After the first day we were not real happy about some of the look of the wires. The next morning Gabe came in and said he could not sleep because he was not happy with the looks and proceeded to make everything look fantastic. He communicated with us on every step and we felt he really had our best interest at heart. Great employee. The only thing we were not thrilled with was the helper who was supposed to do the sheet rock work after removing the old air conditioner. He had no idea what he was doing. They need to hire the finish work to pros like Gabe.

Response from the owner · March 25, 2021

Thank you for your 5 star review! We are glad to hear Gabe met your expectations!

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Other reviews for Hopkins Air Conditioning

Sara Lingard

February 7, 2026

★★★★★

Had an issue with a leak in our AC unit for a home we recently purchased. I contacted them last night through google and got a call first thing at 7:30 this morning to let me know someone would be by between 10-12. Allan showed up promptly around 10:30 and signed us up for the yearly maintenance fixing our issue. He was quick, professional and very efficient. Highly recommend! ___ Update Feb 2026, we got a new AC system installed for an amazing price. Everyone we worked with was super helpful and made the process very simple. We will continue to use John Hopkins for our maintenance going forward.

Janette Hernandez

June 5, 2025

★★★★★

6.5.25 Update I typically request the same technician for my AC services so that they have personal knowledge of all prior issues. Gazi was today's service tech since previous tech is no longer available. Gazi is very knowledgeable, professional and kind. He was already aware of previous work done to my ac unit and provided feasible proactive solutions to improve air quality. I highly recommend Gazi and will be requesting him to be permanently assigned to my account. The entire Hopkins team has provided outstanding service and I am pleased to be their customer. 12.24.24 During last regular maintenance service it was determined that the outside unit coil was leaking. Service call to replace exterior coil was done on Dec 20. During that time the techs found a part had to be replaced on interior unit and that the indoor unit also had a leak. Being late in the date replacement for interior coil could not be replaced until after the weekend. Fast forward, 3 techs came first thing on Christmas Eve and unit completely fixed within a couple of hours. Thanks to Hopkins for doing all they could, including sending tech to pick up interior coil unit from Ft Myers, to get my AC up and running before Xmas day. Since initial service by Hopkins ACc a few years ago, I have not used any other company. I have a service contract and could not be any happier with the level of service and professionalism. John is the tech assigned to my account and I can't recommend him enough!! Service calls are always on time, courteous and a pleasure to work with. I am so happy to have found Hopkins AC and that John was the tech assigned! I don't hesitate to recommend.

Response from the owner · May 14, 2021

Thank you for your 5 star review! We are glad to hear John met your expectations!

Robin Baker

October 6, 2022

★★★★★

Very exceptional service from my tech Eric Walker. Super communicative and informative about my unit. Professional and highly recommend. Choose Hopkins!

Response from the owner · October 7, 2022

Thank you for your 5 star review! We are glad to hear our company has met your expectations!

Edouard Zak Photography

October 7, 2023

★★★★★

Switched from another servicer who apparently stopped working on the weekends. Called Hopkins they were here her on-time and got the job done right. I just signed up on their annual maintenance plan I liked them so much. Highly recommend.

Response from the owner · October 10, 2023

Thank you for your feedback. We look forward to continuing to meet your expectations.