Matthew Darnall

★★★★★

June 25, 2025 · review of Hopkins Air Conditioning

We chose to work with Hopkins based on their stellar reviews - and their service did not disappoint! We first met with John Johnson the (sales manager) for the initial estimate. John took his time to thoroughly explain what he thought was the best solution to resolve our problems with the older unit and lack of insulation we had in our home. John was available via text throughout the initial estimate process quickly answering any additional questions or concerns we had before we signed the contract. On the day of install we had two great guys - Yoan and Alberto. Both very polite, professional, and diligent workers. They worked meticulously, efficiently, and made sure to clean up their mess before leaving. They also went over how to operate the system and made sure to show us their work was completed after each major instillation step (outside unit, air handler, blown insulation). We even had the field supervisor Pedro stop by midday to check on the instillation process. We would highly recommend Hopkins! They were great to work with - and we were super excited to have a very nicely cooled home just a within a few hours of the instillation!

Response from the owner · June 26, 2025

Thank you for sharing your experience, Matthew! We're glad to hear that John, Yoan, Alberto, and Pedro provided you with such great service, and we appreciate your recommendation as we continue to strive for excellence at Hopkins Air Conditioning!

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Other reviews for Hopkins Air Conditioning

loutha lubin

July 21, 2025

★★★★★

Gazi was so kind and amazing. He fixed my issues and took the time to explain what my issues were and what needed to be fixed. 100/10

Response from the owner · July 22, 2025

Thank you so much for your kind words, Loutha! We’re thrilled to hear that Gazi provided you with excellent service and took the time to explain everything. Your support truly inspires us at Hopkins Air Conditioning, and we look forward to assisting you again in the future!

Brandon Hernandez

April 28, 2025

★★★★★

Gazi come on time, quick diagnosed the system and gave us options . Also educated us on how AC unit works. VEry happy with his service

Response from the owner · April 29, 2025

Thank you for your feedback. We’re happy to hear. Gazi has met your expectations.

Philip Diah

December 8, 2025

★★★★★

Technician Eduan showed on time during the time frame specified. He both texted and called to make me aware that he was enroute. He was very professional and friendly. He explained all that he was doing, the required repairs, the recommended repairs and service as well as the pricing. Overall very happy with the service, so much so I signed up for the maintenance plan.

Response from the owner · December 9, 2025

Thank you so much for your wonderful feedback, Philip! We're glad to hear that Eduan provided professional and friendly service, and we appreciate you joining our maintenance plan!

Patric Scheid

June 13, 2025

★★★★★

Easy to deal with, needed my AC serviced for a leak, was able to schedule for same day, tech arrived on time, was thorough and clear. I got the annual service membership, so I know I am covered.

Response from the owner · June 16, 2025

Thank you for your wonderful feedback, Patric! We're glad to hear the process was smooth and that our technician delivered the quality service you deserve.