Matthew Darnall
We chose to work with Hopkins based on their stellar reviews - and their service did not disappoint! We first met with John Johnson the (sales manager) for the initial estimate. John took his time to thoroughly explain what he thought was the best solution to resolve our problems with the older unit and lack of insulation we had in our home. John was available via text throughout the initial estimate process quickly answering any additional questions or concerns we had before we signed the contract. On the day of install we had two great guys - Yoan and Alberto. Both very polite, professional, and diligent workers. They worked meticulously, efficiently, and made sure to clean up their mess before leaving. They also went over how to operate the system and made sure to show us their work was completed after each major instillation step (outside unit, air handler, blown insulation). We even had the field supervisor Pedro stop by midday to check on the instillation process. We would highly recommend Hopkins! They were great to work with - and we were super excited to have a very nicely cooled home just a within a few hours of the instillation!
Response from owner
June 26, 2025
Other reviews
loutha lubin
Gazi was so kind and amazing. He fixed my issues and took the time to explain what my issues were and what needed to be fixed. 100/10
Brandon Hernandez
Gazi come on time, quick diagnosed the system and gave us options . Also educated us on how AC unit works. VEry happy with his service
Philip Diah
Technician Eduan showed on time during the time frame specified. He both texted and called to make me aware that he was enroute. He was very professional and friendly. He explained all that he was doing, the required repairs, the recommended repairs and service as well as the pricing. Overall very happy with the service, so much so I signed up for the maintenance plan.
Patric Scheid
Easy to deal with, needed my AC serviced for a leak, was able to schedule for same day, tech arrived on time, was thorough and clear. I got the annual service membership, so I know I am covered.