Melissa Dill

I happy with the service provided by Hopkins. My AC was repaired within just a few hours after my initial call to Hopkins. However, the cost charged for the replacement contactor and capacitor were, based on what I can find, both beyond the maximums of what I should have paid for these parts. They did, however, provide a discount which did offset the overall cost of this repair, bringing the resulting total cost down to an expected maximum cost one should pay for such a repair.

I called Hopkins after frustration with 2 other major AC companies that have been negligent and do no follow up inspection on their work that I pay for. They were professional enough to give me an independent review of some issues. They sent Phil and he was not in a rush and spent as much time as I asked for. I am hoping to change services. Hopkins was an excellent choice and I would recommend Phil for any AC related issues!

Jasper came out and did a routine maintenance check on the unit we purchased through Hopkins. He was extremely polite, helpful, good with our dog, respectful of us working while he was working, and fixed a sealing issue we had in our crawl space. I would recommend Hopkins and Jasper to anyone looking to buy a new unit or needing maintenance/repairs on their home A/C.

Highly recommended. Very reliable, always on time, very professional. Armando was very nice, and respected our property.