Michelle Yates

After calling 2xto not forget the UV bulb you did forget it. then i was told Hopkins would comeback to install and only charge me for the bulb not the labor because you forgot. but you charged me anyway and I had to followup because you did not

Hopkins service has been great from beginning to end, down to the front desk assistant. The technicians are super helpful and knowledgeable. Even recommending payment options. All have made my worries of getting a new unit stress-free and smooth sailing. I highly recommend. Thank you Hopkins Air Conditioning.

We loving working with Hopkins. They are great with our air conditioning needs. We've used them for about 3 years and wouldn't trust our home with anyone else.

So my AC issues were complicated involving a condenser in which initially the coil was replaced, shortly followed by a switch that failed, and then a compressor that failed. The process involved numerous trips, along with warranty coverage requests to the manufacturer. Hopkins worked through it all with the only expense to ourselves being the freon. Ramon and Thomaz had the most impact on us throughout the process and should be commended for their excellent customer service. The office staff were also courteous and responsive. All around, a great company to work on your AC.