Sharon Mastronardi

Hopkins A/C does not honor the quotes it gives. It changed a written quote given on 11/30/23 by phoning one day later and asking for a $700 increase to the agreement. They did not even do the semi-annual work for which they were already paid. The a/c filter was not changed as it was supposed to be. Beware if you consider doing business with Hopkins A/C.

The service was excellent, Jasper was super nice and performed the maintenance nice and clean. He arrived right on time, and completed the maintenance efficiently.

They came early to the appointment and did a great job. Pleasant serviceman and knowledgeable. Covered all the problems and were very polite.

Ramon was the tech that came out for my service and showed up earlier than was expected. My issue ended up being a pretty simple one and he showed me how I could fix it. He also explained to me a better way of maintaining and keeping the line clean. This is the second time that Hopkins air has been to my house and not tried to upsell me on some thing that I really didn’t need. I will definitely be using them in the future.