Susan Nissim

★★★★★

December 4, 2023 · review of Hopkins Air Conditioning

Just used Hopkins Air Conditioning for the first time and they were great. Dave, the tech who serviced our unit, had come highly recommended. He was very thorough, neat/clean, explained the process clearly, and got our system working really well. Their prices for an ongoing maintenance program are very reasonable. We’re really glad we switched and feel confident in their ability.

Response from the owner · December 5, 2023

Thank you for your feedback. We are happy to hear Dave and our team has met your expectations.

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Other reviews for Hopkins Air Conditioning

J J

October 10, 2025

★★★★★

Great installation by Hopkins. Been using them for years.

Ashleigh Ray

November 9, 2023

★★★★★

I can’t say enough about the service and technician Ervine. He was very knowledgeable and friendly. He’s the kind of person you want representing your company. I was so impressed with him that I even called after he left to say how great of a job he did.

Response from the owner · November 23, 2022

Thank you for your feedback!

El Jefe

February 29, 2024

★★★☆☆

I use HA for my AC maintenance. They are always on time and go about their work in a professional manner. Sometimes I feel they are trying to upsell some accessories. But I have no issues saying no. All in all they do a decent job for a decent price

Response from the owner · February 29, 2024

Jeff, Thank you for your feedback. Our process and training is the completely opposite of upselling. We usually ask the customer how long they want their system to last and ask permission if we find anything to bring to their attention that would hinder the unit not to lasting to the customers expectations. After that we give customer all information and let them decide what is important to them. If they elect to do nothing that is always perfectly fine. My techs would not be building value if they did not go through your entire system on a "preventative maintenance" and at the very least bring their findings to you.

Caia Cauldwell

July 22, 2021

★★★★★

I am so appreciative for the professionalism and attention to detail of the technician who came out to my home last week. Ralph was clearly passionate about his employer, his craft and customer service. He took the time to teach me how to properly care for this critically machinery and he was thoughtful about walking me through the important details of maintaining a service contract. Thanks so much for taking such care to hire great employers and for your commitment to their ongoing training and success.

Response from the owner · July 23, 2021

Thank you for your 5 star review! We are glad that Ralph and our company met your expectations!