T Lombardi

★★★★★

November 3, 2023 · review of Hopkins Air Conditioning

From The receptionist who answered the phone to our Tech Scott made this process so easy and both very knowledge able. Glad I signed up for their maintenance program! Thanks for the excellent customer service

Response from the owner · March 27, 2023

Thank you for your feedback! We are glad to hear Scott met your expectations.

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Other reviews for Hopkins Air Conditioning

Mark Goodman

September 19, 2022

★★★★★

Hopkins Air Conditioning took over Palm Beach Air recently. Had an issue & used them for the first time. I’m happy to report I received the same great service I’m accustomed too for the last 15 years! Prompt courteous service by the same technician who keeps my unit in tip top shape. Keep up the good work.

Response from the owner · September 19, 2022

Thank you for your 5 star review! We are happy you continue to be satisfied with our customer service through the transition.

Sharon Cody

July 27, 2023

★★★★★

I have a service contract with Hopkins. I have dealt with other HVAC companies in the past. Hopkins is by far the best. Miquel is the technician I do business with. He is available for questions, honest, pleasant and reliable.

Response from the owner · March 17, 2022

Thank you for your feedback!

Nicole A.

August 4, 2021

★★★★★

When I say READ THE REVIEWS, I mean it. I taught my mother to do so and when her AC was blowing 88 degrees and we were melting in her house, right to Google we went. She searched through various options for the area and saw the reviews for Hopkins Air and loved everything she saw. The reviews did NOT lie. This company is wonderful from top to bottom; and I don't just hand out compliments and beautifully written reviews for just anyone (haha) John showed up the next day to my mother's house and began checking everything. My mother cannot move on her own right now as she fractured her leg. John had the unfortunate displeasure of having to let us know that the person who was formerly working on her AC unit was putting in the WRONG refrigerant. Not only was John able to find us an affordable new unit, but a great payment plan, and immediate installation the next morning. When I tell you, the 2 guys that came to install the unit, worked their butts off to get the house to cool off. By 5pm the house was down to 73 and we could breathe. This company is knowledgeable, genuine, and works WITH their customers to make sure WE walk away feeling secure and staying cool in this heat. Trust the reviews. They don't lie!!

Response from the owner · August 5, 2021

WOW! Thank you for your kind words and review! We appreciate you taking the time to let’s us know about your experience! Welcome to the Hopkins Family!

Brian Kronowitz

March 30, 2022

★★★★★

Jonathan M. was extremely professional and showed up earlier than expected. He was extremely quick and provided great insights into how I can keep the system running longer and better. I would highly recommend Hopkins for all servicing needs.

Response from the owner · March 31, 2022

Thank you for your 5 star review! We are glad that Jonathan met your expectations!