Zach L
★★★★★August 21, 2024 · review of Hopkins Air Conditioning
My AC stopped working all of a sudden on a Friday evening. Googled local service providers and Hopkins had phenomenal reviews, so I gave them a call. A skilled technician (Dave) was able to make it to the house in just a few hours and had the problem solved in less than 30 minutes. Communication throughout the whole process was great and left nothing to be desired. AC is an absolute requirement in South FL, so it was nice to see a local company exceeding expectations. I concur with all the other positive reviews, and highly recommend Hopkins. Dave was great as well. Updated 8/2024 Needed another unexpected service call due to an aging system. Miguel came out late into the evening, and was very polite, proficient, and skilled. After several tests, Miguel figured out the issue, fixed it, and presented the best course of action going forward. I was happy with Miguel's service and with Hopkins in general. I'll continue to patronize them and recommend them to anyone needing AC help. -- Gerry and Scott came out today to replace a compressor that wasn't working. They were prompt and very amiable. Great communication throughout the process and finished the job quickly. They confirmed everything was working well and showed me. Cleaned everything up and left my house cooling nicely. Hopkins has been amazing since I've started with them.
Response from the owner · May 24, 2024
Thank you for your feedback!