Doug

I highly recommend Hopkins for your heating /cooling needs. Andray, Kendric, Eviere and Doug were outstanding. During this pandemic all protocols were followed by all staff. They were extremely courteous and did meticulous work. Our installation was done in a timely manner with minimal inconvenience. I applaud this outstanding team for their work ethics. Thank you for an excellent job! Rick and Maryellen Helberg

I called Hopkins AC Service because my AC wasn't cooling, even though it was supposedly fixed by another service company who failed me miserably. John, a technician from Hopkins came the same day I called, and diagnosed the problem, at all time explaining everything to me and my husband. We could tell he knew exactly what he was doing and we were confident that he would get the job done right. The following day Doug and Xavier came and got the job done, they even set us up with portable ACs while they worked so that we could be comfortable and cool. Now my AC is working perfectly well. I admire their professionalism and I HIGHLY recommend them. Thank you Hopkins, five star all the way.

The entire team at Hopkins Air Conditioning were extremely professional and a pleasure to work with. Not only are they a family run business but they treat you as though you are a part of the family as well. They went out of their way to explain all of our options before the install and made sure we understood everything that was happening along every step of the way. Before the job was finalized they made sure that we were completely satisfied with the results otherwise they weren’t going to leave until this was accomplished. I would like to thank the entire Hopkins team on behalf of my family. Thanks again to Chad (the Owner); Luis (Service Tech); Doug, Xavier, Daniel (Installation Crew); Phil (Comfort Advisor) and Brittany (CSR). I will definitely continue to use your services in the future and won’t hesitate to recommend your company to anyone else looking for a top notch ac company!!!

We found Hopkins Air Conditioning while doing online research for companies that could perform proper "air balancing" of residential homes. We had two previously failed attempts with other AC companies to fix our 10 degree swing of temperate from one side of our house to the other. Other companies simply tried to band aide the situation by turning up the fan speed of the unit which made it worse. Hopkins had all the proper equipment to measure our entire home's air flow to do proper "air balancing." Chad provided us with a proposal for the solution which he thoroughly went over line by line which included installing returns in each bedroom, resizing vents, resizing ducts and replacing old duct work. While the work involved was a lot more extensive than we originally thought we would need, the cost was actually surprisingly reasonable. Doug and Xavier were the technicians that did the initial diagnostic air flow measurements and also performed the work. They were polite, professional, and clean. They did not leave until they ensured everything was working as designed and to specifications of the agreed upon work. It's rare to find a company with such great customer service, professionalism, and politeness. They have customers for life and will be performing our bi-yearly AC maintenance moving forward.

Phil came out to give me a quote for a complete replacement of AC system. Gave a thorough pre-inspection of where the work needed to be done. He explained everything and made me feel like my business would be valued. Competitive quote 👍 Doug and Xavier arrived with Phil on install day, completely courteous and professional and got the whole job done in about 5 hours. The entire experience including the follow up post install inspection was, to me, flawless.