Jonathan

100% positive

Jonathan is a technician at Hopkins Air Conditioning in West Palm Beach, FL, named in 14 verified reviews averaging 5.0★ (100% positive).

Mentions
14
Avg rating when named
5.0
Positive sentiment
100%

Reviews mentioning Jonathan

Bill Vitucci

April 1, 2023

★★★★★

Jonathan was very clear on what to expect, expedient with the diagnosis repairs and very tidy. He took great care in making sure I understood what needed to be done (drain line cleared) as well as showing me after it was complete. I'm very pleased with how the whole company made me feel appreciated as a customer and signed up for a maintenance contract.

Leonard Filippi

January 10, 2023

★★★★★

Excellent.very professional.Jonathan explained everything he was doing and advised me of the value of their maintenance program. Jonathan is by far the most professional a/c tech I have ever had the pleasure of maintaining my a/c

Response from the owner · February 25, 2023

Thank you for your feedback! We are glad to hear Jonathan met your expectations!

Lauren A.

October 16, 2022

★★★★★

Jonathan was excellent. He came out on. Sunday evening and told us what was broken with our unit. We ultimately decided it to use Hopkins but they came when the said they would and were very reliable and professional.

Response from the owner · October 17, 2022

Thank you for your 5 star review!

Jatha Knott-Polk

October 12, 2022

★★★★★

I highly recommend Hopkins Air- their technicians are highly trained, experienced, and incredibly thorough. We have experienced Jonathan P. twice now, he was fantastic! We have referred all our local friends to use Hopkins after less than great experiences with other companies. You can not go wrong with Hopkins Air Conditioning best in the area & great pricing.

Response from the owner · October 13, 2022

Thank you for your feedback!

JSN1

October 4, 2022

★★★★★

Hopkins Air Conditioning continuously exceeds our expectations; in particular, Technician Jonathan M. is truly an outstanding professional. On Oct. 3, 2022, our AC suddenly stopped functioning. As we did have the annual maintenance plan (*highly recommended*), I called right away, albeit in the evening. Of course, the phone call was answered, despite the hour. To our surprise, Jonathan M. came to our home at 11:00 pm to ensure that our family would have functioning AC before the following day heat. He performed exceptionally thorough cleaning, testing, troubleshooting, and necessary repairs both inside and outside. He also explained what needed to be done and why, and showed us all of the problem areas. We trust Hopkins, bottom line. I rarely write reviews; however, this company clearly is committed to excellence and relationships with their clients, which is very challenging to find in S. Florida. Our thanks, Jonathan and the associated who always answer the phone, nights add weekends! Very best, Jason N. and crew Delray Beach

Response from the owner · October 5, 2022

Thank you for the great review. We appreciate the feedback and are thrilled Jonathan represented our company above and beyond your expectations. We look forward to continuing our relationship and meeting your needs.

Darryl Pearce

May 12, 2022

★★★★★

Just had a visit from Jonathan and like everyone else at Hopkins Air Conditioning, he was great! Punctual, professional, clean, and I appreciate him taking the time to answer my questions! Just another reason why we'll keep using Hopkins! Thank you!

Response from the owner · May 13, 2022

Thank you for your 5 star review. We are pleased to hear our company and Jonathan met your expectations!

Steph Me

April 28, 2022

★★★★★

Jonathan M. of Hopkins is hands down the best air conditioning technician I’ve ever encountered. I have my a/c units serviced twice a year and he found and fixed things that no other technician has ever mentioned/noticed/bothered to check and it was all included as part of my general maintenance. He was incredibly thorough, knowledgeable and professional.

Response from the owner · April 28, 2022

Thank you for your 5 star review! We are glad to hear Jonathan and our company met your expectations!

Joshua Breault

April 4, 2022

★★★★★

Story time I call at 2pm on a Sunday By 2:15 their team was calling me back to confirm a time window (5-8) By 6pm Jonathan was at my house, in the attic and already checking on parts. Thankfully he had the part in his van, within 2 hours of verifying the blower was replaced and my 3 month old was back in his cooled room. Jonathan was fantastic, and the triage/ execution and scheduling was fantastic. Highly impressed, I even setup a maintenance package based on the execution of todays visit. Well done

Response from the owner · April 4, 2022

Thank you for your 5 star review! We are glad to hear Jonathan and our team met your expectations!

Brian Kronowitz

March 30, 2022

★★★★★

Jonathan M. was extremely professional and showed up earlier than expected. He was extremely quick and provided great insights into how I can keep the system running longer and better. I would highly recommend Hopkins for all servicing needs.

Response from the owner · March 31, 2022

Thank you for your 5 star review! We are glad that Jonathan met your expectations!

Jose Vicenty

March 18, 2022

★★★★★

They were very professional. Jonathan was very knowledgeable and he explained everything he was doing every step of the way. I will defintely keep using their services.

Response from the owner · March 21, 2022

Thank you for your 5 star review! We are glad to hear Jonathan met your expectations!

Mattea Foy

February 5, 2022

★★★★★

We recently completed work with Hopkins on a complete gut and reinstall of our AC system. They had initially come out for a timely service check and identified quite a few pressing issues we were unaware of that were wasting quite a bit in electricity each month. Miguel did a great job explaining the options and providing pricing options. We spoke with the owner Chad and felt very comfortable w/ the project we were starting. Over the next week we replaced every duct, vent, compressor, HVAC and did blown-in insulation- the team that was here, Frank, Junior, Jonathan, Bebito (and possibly more!) were all very professional making sure our house stayed clean and worked around us as we were home. Thanks for your professionalism Hopkins!

Response from the owner · February 9, 2022

Thank you for your 5 star review! We are glad to hear our team met your expectations!

Jordan Mack

December 8, 2021

★★★★★

10/10 Will recommend. Realized A/c broke by midday, called and was told somebody would be out in the next 3 hours, and to my surprise somebody was over in an hour. Jonathan arrived and was professional from start to finish. He addressed all of my questions and was very knowledgeable. Would love to work with him again should any issues arise in the future! Price wise seemed very reasonable, along with offering options of just the repair or repair and adding maintenance plan.

Response from the owner · December 9, 2021

Thank you for your 5 star review! We are glad to hear Jonathan met your expectations on your ac repair.

Omoremi Marshalleck

June 24, 2021

★★★★★

Jonathan was very professional, hardworking and patient. He took the time to explain what was wrong with my air conditioner. I understood his explanation throughout the process. I definitely recommend this company for all your ac maintenance, repairs and replacement.

Response from the owner · June 24, 2021

Thank you for your 5 star review! We are glad that our team and Jonathan met your expectations!

Diego Ariani

June 20, 2021

★★★★★

Total life savers! We had an emergency leak and they were able to come and save us on a Saturday Night. Fair pricing and Jonathan was a great, professional and friendly technician!

Response from the owner · June 22, 2021

Thank you for your 5 star review. We are glad Jonathan and our company met your expectations!