Steph Me

So very pleasant to work with everyone in the company. Logan, the sales agent was excellent very informative and explained everything so I can understand it. Very patient. The installers came on time. They even brought an extra crew to get the job done faster since I had two AC units to be installed. They worked all day . We're very clean put down lots of padding on the floors cleaned up answered all my questions and they did a great job. I highly recommend. This company it was my first time using them, and I will refer them to anybody and glad to talk to anyone who's considering using their services

Sabrina was extremely helpful and kind on the phone. She made everything easy to understand and was a pleasure to speak with. Great customer service!

My experience with Hopkins Air Conditioning was very much a pleasure. My Technician Gazi was proficient at his work and did a great job.

UPDATE: I'd like to retract this review from a 5 star to a 3 star. Although we've had good experience with Hopkins previously and I think the person the sent was nice, courteous and great with my dogs. I'm not the one that knows much about AC units; thus, I did not know what I was looking for in terms of the actual service at hand. I was merely giving a good review based on how friendly the person they sent was. He just opened the filter and told me it wasn't even put on properly! He asked if the person was even competent as they couldn't put back a simple filter properly. --- We've had Hopkins AC do our maintenance for the past year and everyone they've sent has been great. Especially Sofia, she was courteous, wore booties and kept her work area clean. The best part, she was great with our two dogs! We have two 10 lbs territorial little terrier that doesn't like anyone coming in our house. I highly recommend Sofia and the team at Hopkins AC.