Joyce

100% positive

Joyce is a technician at Hopkins Air Conditioning in West Palm Beach, FL, named in 7 verified reviews averaging 5.0★ (100% positive).

Mentions
7
Avg rating when named
5.0
Positive sentiment
100%

Reviews mentioning Joyce

Ronnie Reymann

November 3, 2025

★★★★★

I can't say enough about Hopkins top to bottom Brian Pedro Chad John Joyce. The duct crew . The whole crew .We've probably done 30 jobs together and every job has went smoothly and professionally thank you guys

Response from the owner · November 4, 2025

Thank you so much for your fantastic feedback, Ronnie! We’re glad to hear about your positive experiences with our team at Hopkins Air Conditioning and appreciate your continued trust in us for your projects.

Christine Barrett

October 9, 2025

★★★★★

Update: HIGHLY Recommend. Had to get a new AC unit. Everyone was friendly and responsive and on time from Kathy and Joyce in the office to the installers Alonso and Johan (I think) were experienced and friendly and left my place spotless. I just switched to Hopkins and this was their first visit. Jasper was very professional and went above and beyond. He checked everything and explained anything I had questions about.

Response from the owner · June 27, 2023

Thank you for your feedback!

Keith Lacroix

September 24, 2024

★★★★★

Hopkins Air Conditioning is outstanding! Joyce from Install department was exceptional; she truly went above and beyond and answered all my questions . I highly recommend Hopkins for any AC work you need done and I highly recommend speaking with Joyce when you do

Response from the owner · October 1, 2024

Thank you for your feedback

C

May 31, 2024

★★★★★

May 31, 2024 Just had iflo auto HVAC drain cleaner installed. John our tech is awesome! May 23,2024 John is the best service tech ever. Professional, Smart, and solution and preventive maintenance oriented. Completely trustworthy! July 19, 2023 As usual Hopkins provided our six month servicing and the technician, Scott, was extremely professional, knowledgeable and thorough throughout our scheduled maintenance. He was also very helpful in explaining the nuances of our two HVAC systems and mini split and ways to effect a better air purification system, Because of Scott’s specific expertise and common sense explanations, we upgraded our system with a “Germicidal UV Light System on both of our Carrier HVAC units. Scott was super detailed and extensive in ensuring he serviced all of our systems with the greatest of care and diligence. Everyone at Hopkins the technicians, office personnel, service and supply and management put you as the customer first. The company stands behind their products and service without hesitation and has always come through for us with flying colors. Their service and team are always first class with very reasonable pricing; and when you require a service call the schedule ASAP. Hopkins Family, Congratulation on your excellent company and the culture you have built. Because of your outstanding team and the professional installation of our mini/split, insulation and duct cleaning, we’ve changed our long standing servicing provider to Hopkins for all our service and maintenance requirements; and future purchases. Your team of John in sales, Joyce in customer care and the installation team of Andray, Antonio, and Bebeto were bodaciously awesome in every aspect of customer service. We always try and support local businesses in our community and unfortunately, on sone occasions, we’ve been very disappointed in the service and/or follow-up. But at Hopkins, we’re delighted customers and raving fans primarily because of John, Joyce, Andray, Antonio and Bebeto (apologies if I’ve missed anyone) — it’s a helluva a wonderful team! Congratulations. Thank you to everyone. Chase was awesome! Dr.C

Response from the owner · February 18, 2022

Thank you for your 5 star review! We are glad our team delivered exceptional customer service experience!

Frank Gioeni

July 7, 2023

★★★★★

I had a scheduled maintenance check with Hopkins Air Conditioning today. Such a great experience, from Britney and Joyce at call support to the gentleman Tino, who performed the maintenance. He was very professional and knowledgeable. He identified a potential mold issue and took the necessary steps to help control it. Excellent!!!

Response from the owner · July 11, 2023

Thank you for your feedback. We are happy to hear that our team here at Hopkins Air Conditionng has met your expectations.

Nick Scafidi

February 11, 2022

★★★★★

My wife and I were tired of paying huge electric bills. We had FPL did an in home energy review. The culprit was our A/C. We decided to convert to mini splits and zone the house. Chad came out and measured our home and gave us an estimate. The job was completed in a short amount of time and was perfect. The guys Gabe and crew were neat, courteous and respectful. Joyce kept us informed and up to speed!! Very pleased and so is our wallet. Highly recommend Hopkins!!

Response from the owner · February 15, 2022

Thank you for your 5 star review! We are glad to hear our team met your expectations.

Howard Collins

February 8, 2022

★★★★★

Had a great experience with both the technician that came out and with the office. Joyce, in particular, went above & beyond helping me with issues at my condo. I highly recommend Hopkins Air Conditioning.

Response from the owner · February 9, 2022

Thank you for your 5 star review! We are glad to hear Joyce met your expectations!