Topic
Scheduling & Availability
93.8% positiveAcross 1086 reviews of Hopkins Air Conditioning in West Palm Beach, FL, scheduling & availability appears in 16 reviews (93.8% positive), from 2025-02-06 through 2026-09-29.
Key findings
Scheduling & Availability mentioned in 16 of 1086 reviews (1.5%)
100% of Scheduling & Availability reviews are 4 or 5 stars
Average rating in Scheduling & Availability reviews: 5★
Aspects most discussed in these reviews
Scheduling & Booking Ease
63%10 mentionsResponsiveness & Speed
50%8 mentionsProblem Resolution & Effectiveness
44%7 mentionsProfessionalism & Conduct
38%6 mentionsPunctuality & On-Time Service
31%5 mentionsTechnical Knowledge & Expertise
31%5 mentions
Reviews mentioning scheduling & availability
Noreen Culhane
I did not have a service call today. It has been rescheduled for Wednesday when Madrigal will be available.
Response from owner
May 5, 2026
Ellen Archambault
Able to come out on a Sunday and very efficient and courteous . Right on time! Thankful
Response from owner
May 6, 2024
joseph ginsburg
Extremely satisfied Very considerate about scheduling Very responsive
Response from owner
April 29, 2026
Kathya Alfaro
Sabrina Thank you so much for always sending the right technician to service our A/C. Highly recommend the maintenance program.
Response from owner
April 5, 2026
Elaine Horton
Technician worked with us regarding timing of the visit. It took a while to locate a small blown fuse in the unit. Once replaced, all well. No charge - covered under service contract.
Response from owner
May 3, 2022
Michael Jon
Gabriel was on point. Did our maintenance and told us what parts were needed and got the ball rolling that minute. Highly recommend Hopkins AC. I would highly recommend this company. Needed a new drain line and Hopkins Air had it scheduled right away and got the work done beautifully. Highly Recommend Hopkins AC repair
Response from owner
July 25, 2024
Jean Smith
Responded to emergency situation (a/c failure) on a Holiday weekend. Were very professional and a joy to work with throughout the entire process. I would highly recommend them.
Response from owner
July 3, 2023
John Watson
Brittany was very helpful arranging a service call and Xavier on time, friendly and resolved my problem the same day. All in all a very good experience.
Response from owner
November 11, 2021
Brion FitzGerald
Hopkins did a fantastic job in replacing our 9+ year old HVAC system - which had failed. We first called them mid-morning Friday and by Saturday afternoon we had a new system. We worked with Rich who is the Service Manager at Hopkins and he did an excellent job of explaining the options, getting us estimates and scheduling the work.
Response from owner
January 10, 2025
Petra Cardenas
We love Hopkins, they are always on time and service is top notch! We especially appreciate the weekend service when needed.
Response from owner
October 6, 2025
John Smitj
Amazing service! Our air conditioner went out on a Sunday of a holiday weekend and they still came within a few hours of our call. Eduan was efficient and solved the issue within minutes of his arrival. Much appreciated relief on a hot summer day. Highly recommend this company!!!
Response from owner
September 1, 2025
Jane Chasin
Hopkins Air is a reliable company. They go out of their way to make appointments work with your time frame. I would recommend them!
Response from owner
July 1, 2024
James Arpe
Came early finished and cleaned up early. Good to get cool air again -- on a Saturday
Response from owner
April 4, 2024
Caroline Houghton
They are all great to work with - from scheduling (and re-scheduling on my part) to the technicians - everyone is professional and courteous. They will ensure that you're happy with their work. Having a maintenance agreement with Hopkins is a great investment.
Response from owner
February 19, 2025
Lloyd Estes
Nobody is ever prepared for their AC to stop working munch less have it happen on a holiday weekend. All it took was a quick call to Hopkins AC and there was no hesitation. All that was ask was our address. Upon arrival there technician made a quick but complete inspection and identified the problem. He explained their programs and cost. Once agreed upon his work was complete and we had cool air once again. We would highly recommend Hopkins AC to our friends.
Response from owner
September 5, 2023
Payton C
We came home from a trip on Saturday night to find that our main AC unit wasn’t cooling our home. Zach was at our house first thing Sunday morning, quickly identified the problem and answered all of our questions. He found the required part and they’ll have it fixed for us tomorrow morning. We are grateful for the quick service and helping us get our AC back up and running!
Response from owner
April 29, 2025