June 5, 2025 · review of Hopkins Air Conditioning
Ervine was excellent. He came within 1 hour when A/C not working. Great job explaining what was damaged or broken. Extremely professional. Highly recommend!!!
Response from the owner · December 7, 2024
Thank you for your feedback
Maria K
July 20, 2024
I will recommend Ramón! He was on time (actually a few minutes before👏🏼) knowledgable, quick, respectful and excellent communication. We are happy to know that we have our AC guy! Thank you, Ramón. ⭐️⭐️⭐️⭐️⭐️+
Response from the owner · July 25, 2024
Thank you for your feedback. We are happy to hear we were able to deliver 5 star customer service.
Carolyn Schiller
June 10, 2025
Eduan provided outstanding service installing a Nest thermostat. He is extremely knowledgeable, and has excellent interpersonal skills.
Response from the owner · June 10, 2025
Thank you so much for your wonderful feedback, Carolyn! We're thrilled to hear you appreciated our knowledgeable and prompt service, and we appreciate your high recommendation!
Marie Roth
December 17, 2025
Very polite, professional and effective! Great communication very pleased with this service.
Response from the owner · December 18, 2025
Thank you so much for your wonderful feedback, Marie! We’re glad to hear you were pleased with our polite, professional service and great communication.
Clive Williams
November 10, 2025
$714 for labor to replace a part that was under warranty. Took the service guy 45 mins from start to finish. Don’t mind paying for service but seems a little extreme. Also still havn’t closed out the permit for a split air conditioner that was installed over 6 months ago. Btw we had to walk inspection with inspected as the service guy had to go to another call.
Response from the owner · November 11, 2025
We’re truly sorry to hear about your experience, Clive. Your feedback is valuable to us, and we would appreciate the chance to address your concerns directly; please reach out to us at hopkins@libertyservicepartners.com.