Breanne Perry

★★★★★

April 16, 2023 · review of Hopkins Air Conditioning

I could not be more impressed & thankful to have found Hopkins Air. After having a 3 year nightmare experience with my previous AC company, I decided to try Hopkins Air. What first appealed to me was the weekend availability & flexibility. After booking my appointment I did some further research on the company & saw many glowing reviews, so I had high hopes for my visit. I’m happy to say my appointment exceeded my expectations. Hopkins Air made me feel comfortable & taken care of. They thoroughly explained the issues with my unit, pointed out things to keep an eye on- they even suggested changes & repairs that could be made to make my unit run better. They were very upfront about pricing & did not try to upsell me or push products on me I did not need. They have a great maintenance plan which I happily signed up for. My AC unit & my old AC company have been a source of anxiety for me since the install, almost 3 years ago. Today, my visit with Hopkins Air not only calmed my anxiety, it also made me hopeful that going forward my AC trouble are finally behind me. If you are looking for an AC company who treats you like family & truly cares, please consider trying Hopkins Air- I promise you will not be disappointed.

Response from the owner · April 17, 2023

Thank you for the 5 star review! We are glad to hear we have exceeded your expectations.

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Other reviews for Hopkins Air Conditioning

Jeffrey Swaim

October 20, 2023

★★★★★

Finally a company that truly STANDS BEHIND THEIR WORK!!! I have had multiple AC Companies come out and put bandaids on my A/C issues. These other companies did not address the issues I was facing. I have a two story house that wasn’t cooling evenly between floors and sweating vents. Hopkins A/C was highly recommend from one of my co workers. I contacted them and they were quick to respond. JOHN came out, assessed the situation, and came up with his solution as to what would fix the problem. His solution was to Install a new more energy efficient system, add another return vent, and seal off my attic. The best part was I had a brand new AC Installed the very next morning. Immediately after the installation I noticed the improvement of the power usage but I still faced the unbalanced cooling issue between the 1st and second floor and sweating ducts. I sent John a text message with my concerns and he scheduled a visit the very next day. John came out and developed another plan to help with the uneven cooling between floors. Bottom line up front… I truly believe in this company, they stand behind their work and John has been awesome.

Response from the owner · October 20, 2023

Thank you for your feedback. We are happy to hear John and our team has exceeded your expectations. We look forward to continuing to exceed those expectations moving forward.

Becca Ramsey

July 15, 2024

★★★★★

My AC broke just before the July 4th holiday. Hopkins called me back right away and John was able to come out and get it fixed on the 5th. Very nice and knowledgeable staff from front desk to the techs. Great experience, thanks!

Response from the owner · July 18, 2024

Thank you for your feedback. Glad we could get you cooling again for the holiday weekend!

Brian

March 30, 2024

★★★★★

The install for my new Daikin unit went really well! Hopkins has a very knowledgable team and great service! Would highly recommend!

Response from the owner · March 22, 2024

Thank you for your feedback

Mary Hammontree

November 8, 2025

★★★★★

Had a wonderful experience with our maintenance visit today! Very professional and polite. Truly appreciated the friendly and thoughtful way they inspected everything and told us what should be done to prevent any possible failures of our system. Hopkins Air is a good and reputable company you can trust!😀

Response from the owner · November 10, 2025

Thank you so much for your wonderful feedback, Mary! We’re glad to hear you had a positive experience during your maintenance visit and appreciate your trust in Hopkins Air Conditioning!