BRITTANY FLAHERTY

Excellent service. Gazi provided me with all the information I needed to make the right decisions on my system and understand plusses and minuses of each approach.

Finally a company that truly STANDS BEHIND THEIR WORK!!! I have had multiple AC Companies come out and put bandaids on my A/C issues. These other companies did not address the issues I was facing. I have a two story house that wasn’t cooling evenly between floors and sweating vents. Hopkins A/C was highly recommend from one of my co workers. I contacted them and they were quick to respond. JOHN came out, assessed the situation, and came up with his solution as to what would fix the problem. His solution was to Install a new more energy efficient system, add another return vent, and seal off my attic. The best part was I had a brand new AC Installed the very next morning. Immediately after the installation I noticed the improvement of the power usage but I still faced the unbalanced cooling issue between the 1st and second floor and sweating ducts. I sent John a text message with my concerns and he scheduled a visit the very next day. John came out and developed another plan to help with the uneven cooling between floors. Bottom line up front… I truly believe in this company, they stand behind their work and John has been awesome.

Sophia was early, but called to inform me. She was professional and confident. She Knew her business and told me about the Light for the AC which I purchased on her recommendation. I’d be delighted to have her again.

I called Hopkins after frustration with 2 other major AC companies that have been negligent and do no follow up inspection on their work that I pay for. They were professional enough to give me an independent review of some issues. They sent Phil and he was not in a rush and spent as much time as I asked for. I am hoping to change services. Hopkins was an excellent choice and I would recommend Phil for any AC related issues!