Bryan Cichon

★★★★★

December 5, 2024 · review of Hopkins Air Conditioning

Our first time using Hopkins although the prior owners of our new to us house had used them. Glad we saw the sticker and called them. They communicate clearly and reviewed the services in detail so we were fully informed. Gazi who came to service our A/C was also very communicative about what was needed and gave great advice. Very happy with with customer service as well as the services provided .

Response from the owner · December 7, 2024

Thank you for your feedback. We are happy to hear Gazi has met your expectations.

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Other reviews for Hopkins Air Conditioning

james naclerio

May 21, 2025

★★★★★

Gazi & Rishad were very knowledgeable and speedy in identifying and fixing the problem. Thank you gentlemen.

Response from the owner · June 6, 2025

Thank you for your feedback. We are happy to hear our team was able to meet your expectations.

Mattea Foy

February 5, 2022

★★★★★

We recently completed work with Hopkins on a complete gut and reinstall of our AC system. They had initially come out for a timely service check and identified quite a few pressing issues we were unaware of that were wasting quite a bit in electricity each month. Miguel did a great job explaining the options and providing pricing options. We spoke with the owner Chad and felt very comfortable w/ the project we were starting. Over the next week we replaced every duct, vent, compressor, HVAC and did blown-in insulation- the team that was here, Frank, Junior, Jonathan, Bebito (and possibly more!) were all very professional making sure our house stayed clean and worked around us as we were home. Thanks for your professionalism Hopkins!

Response from the owner · February 9, 2022

Thank you for your 5 star review! We are glad to hear our team met your expectations!

Cleone Perry

January 8, 2026

★★★★★

Gazi was AMAZING. Fully inspected our full system, including the outdoor unit on the roof of my townhouse. He fully serviced the entire unit, alerted me to possible problems with the system and implemented solutions that make me feel confident that the life of our system has been extended as much as possible. He also informed me of the replacement cost down the road so that I may budget accordingly for the future and manage my long term expectations. Best yet, he alerted me to the fact that my UV light was not functioning and, since it was still under warranty and although it was installed by another company, offered to provide a new unit and just charge for installation. This is how a company SHOULD treat new customers. Work with you and not look at us like a piggy bank. I could not be happier with the level of service or courtesy. I highly recommend them. 👍

Response from the owner · January 14, 2026

Thank you so much for this outstanding review, Cleone! We’re thrilled to hear how impressed you were with Gazi’s thoroughness, professionalism, and care for your system. Taking the time to fully inspect, explain potential concerns, and help you plan ahead is exactly the level of service we strive to provide. We’re especially glad he was able to help with the UV light under warranty and offer a fair solution — treating customers with honesty and respect is very important to us. Your confidence and recommendation truly mean a lot, and we appreciate the opportunity to welcome you as a new customer.

Shane Mason

September 24, 2019

★★★★★

Hopkins A/C is awesome! Our two A/C broke down. Chad came out and got the ball rolling ASAP for us to have our new units. The guys worked hard to get the job done in a couple days for both units. When we sold our house the inspector who came out on behave of the new owners had a lot to say about the units in the attic. He said everything was very clean, no short cuts and they even took extra time for detail work. We were so impressed. The entire crew is awesome and I would highly recommend Hopkins Air Conditioning!

Response from the owner · September 25, 2019

It was a pleasure working with your family. Thanks so much for taking the time to give us a review!!