D Nelson

★★★★★

December 5, 2024 · review of Hopkins Air Conditioning

This company is the way to go. Originally they did maintenance on an old system and added two bedroom returns. I was so impressed that when it came time to replace the old system I depended on Hopkins Air Conditioning. There was no pressure selling. I was delighted with the fast install and the respectful, fastidious workers. When it came time for the permit inspection Shy arrived early to check out everything to make things go faster. He was very knowledgeable and helpful to in answering questions. He is a great representative for the company. I hesitate to brag too much because if too many people use Hopkins Air Conditioning their schedule will be fuller and perhaps more difficult for me to schedule them when needed.

Response from the owner · December 7, 2024

Thank you for your feedback

← Back to all reviews

Other reviews for Hopkins Air Conditioning

Karla Ram

April 4, 2025

★★★★★

My technician Sophia was fantastic! She took the time to explain to me the issues she found with my unit and answered all my questions and made recommendations.

Response from the owner · September 20, 2023

Thank you for your feedback. We are happy to hear Ervine has met your expectations.

Trenise Jones

August 28, 2024

★★★★★

I had a wonderful experience with the technician Jasper. He showed up within the appointed time, was very professional and thorough with the service. He explained what he was doing as he worked so I would have an indepth understanding of what is needed on my part for my system to run properly. Besides that I observed other mannerisms that I was truly impressed by. He carried with him a rug and foot booties so that he wouldn't damage or track dirt throughout my home. He showed respect as if my home was his personal property. Jasper did a service to his craft. It is difficult to find companies that employee individuals with superb customer service skills.

Response from the owner · August 29, 2024

Thank you for your feedback. We’re happy to hear Jasper and our team has met your expectations.

SilenceR

March 5, 2026

★★★★★

David 3 from Hopkins did an outstanding job. He was very professional and addressed my issue in a timely manner. I highly recommend him.

Response from the owner · October 14, 2025

Thank you so much for your wonderful feedback! We're glad to hear that Luis provided outstanding and professional service, addressing your issue promptly. We appreciate your recommendation and look forward to serving you again!

julie asen

August 7, 2023

★★★★★

So glad our neighbor referred us to Hopkins AC when our ac compressor died . They were professional, courteous, competitively priced, and overall did a great job. We were so impressed with their customer service we are now on year two of maintenance contracts with them. They continue to provide great service- I’d be happy to recommend them to anyone looking for an AC company!

Response from the owner · August 14, 2023

Thank you for your feedback! We are happy to hear that our team has met your expectations.