Enmanuel Jaquez
★★☆☆☆March 22, 2024 · review of Hopkins Air Conditioning
The techs and are courteous and do good work but I cannot excuse my recent experience. I do not recall the people who quoted me, installed the equipment, and the maintenance tech before this one mention anything to me. Only when my maintenance was expiring do I have any quotes for duct work. That is not information you use to leverage $600 worth of work and try to sell a $2000 system with a maintenance renewal. This is extremely frustrating as I take having a sanitary home very serious. The work I'm being quoted for is something that should have been noticed and mentioned prior.
Response from the owner · October 26, 2023
Thank you for your feedback. We are happy to hear Ervin has met your expectations.