flo burrey

Jasper came out and did a routine maintenance check on the unit we purchased through Hopkins. He was extremely polite, helpful, good with our dog, respectful of us working while he was working, and fixed a sealing issue we had in our crawl space. I would recommend Hopkins and Jasper to anyone looking to buy a new unit or needing maintenance/repairs on their home A/C.

Gazi and Marcos were on time, thorough and polite as always. Gazi have been our service for a while and we are very comfortable with him. Trusted. We have mold he has been keeping us aware of. At his advice, we accepted an estimator to come out.

They installed the new Lennox ac/ heat system when I bought my house. I’ve used them for maintenance service going forward. Scott is the latest tech to do this job. He’s the best! I’ve asked for him exclusively from now on.

UPDATE: I'd like to retract this review from a 5 star to a 3 star. Although we've had good experience with Hopkins previously and I think the person the sent was nice, courteous and great with my dogs. I'm not the one that knows much about AC units; thus, I did not know what I was looking for in terms of the actual service at hand. I was merely giving a good review based on how friendly the person they sent was. He just opened the filter and told me it wasn't even put on properly! He asked if the person was even competent as they couldn't put back a simple filter properly. --- We've had Hopkins AC do our maintenance for the past year and everyone they've sent has been great. Especially Sofia, she was courteous, wore booties and kept her work area clean. The best part, she was great with our two dogs! We have two 10 lbs territorial little terrier that doesn't like anyone coming in our house. I highly recommend Sofia and the team at Hopkins AC.