July 7, 2023 · review of Hopkins Air Conditioning
Miguel just left our home after servicing and repairing our A/C system an d I'd like to say that he is very professional and understands A/C systems. He repaired our unit and left me feeling like he knows what he is doing, which is difficult to find these days in many home repair industries.
Response from the owner · July 11, 2023
Thank you for your feedback. We are happy to hear that Miguel has met your expectations.
Barry Gilbert
March 2, 2026
Went with them for an AC replacement and cant recommend them enough for the whole process from the sales call to the install to the service and maintenance. From the getgo they worked to get our business. When our AC died unexpectedly they still offered a deal and showed up the next morning to put in the new one. Install folks were a breeze to work with and a couple months after the install we had an issue...they showed up 45 min later to take a look at it. It was cold during the install so they topped off the coolant. We had our first maintenance today and they notify you of who is coming and when they are going to be there. The tech went above and beyond checking everything and making sure we were happy. For AC the peace of mind is worth it. We talked to alot of people too but these folks consistently went above and beyond. That has continued after the sale.
Response from the owner · March 3, 2026
Thank you so much for your wonderful feedback, Barry! We’re glad to hear you had such a positive experience with our team throughout the entire process, and we appreciate your kind words about our service and maintenance.
Aylin G
May 10, 2024
Our AC system has been replaced and maintenance by Hopkins Air Conditioning. We have had a pleasant experience with the company and team in general. Gazi is a knowledgeable, profesional and friendly technician. Also, the ladies at the office, they are always nice and accommodating.
Response from the owner · December 17, 2021
Thank you for your 5 star review! We are glad to hear our team has met your expectations on your replacement of your air conditioning. Welcome to the Hopkins Family!
Cleone Perry
January 8, 2026
Gazi was AMAZING. Fully inspected our full system, including the outdoor unit on the roof of my townhouse. He fully serviced the entire unit, alerted me to possible problems with the system and implemented solutions that make me feel confident that the life of our system has been extended as much as possible. He also informed me of the replacement cost down the road so that I may budget accordingly for the future and manage my long term expectations. Best yet, he alerted me to the fact that my UV light was not functioning and, since it was still under warranty and although it was installed by another company, offered to provide a new unit and just charge for installation. This is how a company SHOULD treat new customers. Work with you and not look at us like a piggy bank. I could not be happier with the level of service or courtesy. I highly recommend them. 👍
Response from the owner · January 14, 2026
Thank you so much for this outstanding review, Cleone! We’re thrilled to hear how impressed you were with Gazi’s thoroughness, professionalism, and care for your system. Taking the time to fully inspect, explain potential concerns, and help you plan ahead is exactly the level of service we strive to provide. We’re especially glad he was able to help with the UV light under warranty and offer a fair solution — treating customers with honesty and respect is very important to us. Your confidence and recommendation truly mean a lot, and we appreciate the opportunity to welcome you as a new customer.
Ali Pappas
August 14, 2025
Such an incredible, quality company with an amazing team. Every single person I’ve interacted with from Hopkins has been so friendly and service oriented. We just had a large multi-day project completed at our house, and the crew was prompt, efficient and attentive to every detail. So thankful we chose Hopkins & looking forward to leaning on them for any future needs.
Response from the owner · August 14, 2025
Thank you so much for your amazing feedback, Ali! We’re glad to hear you had such a positive experience with our team during your project, and we look forward to assisting you with any future needs!