Jasmine Castro

★★★★★

September 18, 2024 · review of Hopkins Air Conditioning

Monica is very pleasant and made it easy to schedule my appointment! Very helpful and great customer service!

Response from the owner · September 22, 2024

Thank you for your feedback. We’re happy to hear. Monica has met your expectations.

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Other reviews for Hopkins Air Conditioning

Bruce Thomas

September 15, 2025

★★★★★

We always get prompt & professional service from Hopkins A/C. This time Gazi found a previously overlooked area of our unit that needed attention. He cleaned it and we are pleased that the unit is now running well.

Response from the owner · February 5, 2021

Thank you for taking the time to leave a 5 star review. We are glad our team has met your expectations!

Esmerlyn Gomez

September 14, 2024

★★★★★

Sternley was very professional, great personality, and a very great tech. He was very thorough and educated me, he explained everything to me in a way I understand, now I feel like I know a lot more now about my AC unit. Will recommend him 5 out 5.

Response from the owner · September 16, 2024

Thank you for your feedback. We are happy to hear Sternley has met your expectations.

Jeffrey Thaller

December 29, 2025

★★★☆☆

I had Hopkins come for a maintenance appointment Last week and then a follow up today to install an ultraviolet light on the A/C unit and a air scrubber .when the second technician came to do the work he noticed that the filter was put in wrong and showed me the correct way .i told him , it was the tech from the other day that put it in wrong he also said i should be flushing the pipe with something totally different than the 1st tech said .Honestly this makes me concerned as what else did the tech not do correctly. Would like to see about someone coming out and making sure no other mistakes were made .would love to hear from a supervisor. Also the 1st tech said I needed 2 additional products . Did I really need or was it a sales pitch. I know the company gets great reviews and that is why I went with them but not reassuring as I spent a lot of money .i must say the techs were friendly and prompt and professional .

Response from the owner · December 30, 2025

Thank you for sharing your experience, Jeffrey. We’re glad to hear that our technicians were friendly and professional, and your feedback about the maintenance and installation process is important to us as we strive for improvement. Please reach out to us directly at hopkins@libertyservicepartners.com so we can address your concerns.

minh phuc Tran

January 16, 2025

★★★★★

A scheduled check up for my HVAC. John is a nice, patience, and excellent technician. I am learning more about how to keep my AC in good condition from him. Thank you very much for your excellency work.

Response from the owner · March 20, 2023

Thank you for your feedback! We are glad to hear John met your expectations!