Joe Asen

★★★★★

December 6, 2024 · review of Hopkins Air Conditioning

Always on-time, professional, and does a great job with my annual preventive maintenance contract. I’ve been using Hopkins for at least 3 yrs for all my HVAC work. Highly recommend!

Response from the owner · December 7, 2024

Thank you for your feedback.

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Other reviews for Hopkins Air Conditioning

julie asen

August 7, 2023

★★★★★

So glad our neighbor referred us to Hopkins AC when our ac compressor died . They were professional, courteous, competitively priced, and overall did a great job. We were so impressed with their customer service we are now on year two of maintenance contracts with them. They continue to provide great service- I’d be happy to recommend them to anyone looking for an AC company!

Response from the owner · August 14, 2023

Thank you for your feedback! We are happy to hear that our team has met your expectations.

Definitely Tai

September 18, 2024

★★★★★

Hopkins Air Conditioning is a place you’d dream of doing business with. First and foremost getting an appointment with the company was a very easy and swift process thanks to Monica. As a customer service representative myself, I find it extremely important to leave a review when I experience great customer service. I’d describe this experience as superb. She was cheerful, friendly and very happy to help throughout our entire call. She was knowledgeable about the company and was sure to get me in somewhere on the schedule. Monica is the kind of employee you’d want at the forefront of your company. I was blown away by her friendliness and urgency to help get a technician out. I’ve even referred my aunt to have her unit checked out by them. Thank you Monica and thank you Hopkins.

Response from the owner · September 22, 2024

Thank you for the pleasant review. We are happy to hear that Monica and our team was able to meet your expectations.

Alan Gadol

May 28, 2020

★★★★★

Richard was the complete professional. He was polite and able to cohesively explain what needed to be done. He worked in a clean and organized manner I was very happy with the work he did at my house Dr Alan S Gadol

Response from the owner · July 1, 2020

Dr Gadol, Its wonderful to hear that Richard provided a great service. We'll be sure to pass the praise on to him.

Alicia Childers

May 30, 2023

★★★★★

After an extensive research of different companies in the area, the final choice was Hopkins Air Conditioning. Now, after the old system was replaced and our new system has been installed, we are very happy that Hopkins was our choice, and this is why: 1. Every time you call them, you talk to a friendly person not an answering machine, and they immediately take care of the problem. 2. They arrive on time, and give you a ten minutes warning when they are in the area. 3. They listen to your concerns, and they are patient and flexible. 4. They have good ideas and give good advice.They are very knowledgeable. 5.They are considerate. They set paper on the floor, or wear shoe covers inside the house, they clean up after they are done. 6. They work very hard and get the job properly done, even if that means, not cutting corners or taking the easiest way out They stay until they are sure the system is working properly, even if they had to work after hours. 7. They have good work ethics, and they certainly go the extra mile.They all seem happy to be working there. Big Thanks to Scott, Brian, Ryan, Rene, Jamie, and Penuel, for going above and beyond We would highly recommend Hopkins!

Response from the owner · May 31, 2023

Wow! Thank you for all the kind words and we are very pleased to hear we have exceeded your expectations. Thank you for the opportunity to service you. It is customers like yourself that keep us motivated to do what we do and continue to set the bar high with our customer service standards.