June 7, 2024 · review of Hopkins Air Conditioning
Hopkins Air has installed two air conditioners and maintened them over the last 16 years. Great company. Thank you.
Response from the owner · April 24, 2024
Thank you for your feedback.
Dennis Bedard
July 9, 2025
Sophie is an amazing Tech. She was very Professional, Friendly and efficient. I am very pleased with The Service she provided for my HVAC system. I Highly recommend Hopkins Air. Request Sophie!
Response from the owner · July 10, 2025
Thank you so much for your wonderful feedback, Dennis! We're thrilled to hear that Sophie provided you with professional and friendly service for your HVAC system, and we appreciate your high recommendation of Hopkins Air Conditioning!
Benedicte
December 13, 2019
Leaving a Review for my Mom who is the Florida Customer :) We truly appreciated Chad's professionalism and dedication. He really went out of his way to find a proper solution for our issue. Being a long time customer it feels good to be treated with such importance. A huge thumbs up!
Response from the owner · December 13, 2019
So happy we were able to resolve the issue for your family. Thanks for taking the time to post a review, we really appreciate it!
Pam Buchmeyer
June 6, 2025
Sophia did an excellent job! Hopkins is always first rate. This employee confirmed our already high opinion of the company.
Response from the owner · June 10, 2025
Thank you so much for your wonderful feedback, Pam! We're thrilled to hear that Sophia provided excellent service and that we continue to meet your high expectations at Hopkins Air Conditioning.
Kim Marek
July 3, 2023
The guy who came was nice however, I was charged $441.00 to replace my capacitor. Turns out, the cost of a capacitor is only $40.00. When I asked the tech about the difference he said that is the 2 year warranty. Needless to say I won't be using them again nor will the friend who referred me to them.
Response from the owner · July 3, 2023
We are sorry you feel that way. I am looking at your invoice that I will resend to you. The invoice was for the $79 tune up $249 maintenance agreement and capacitor. The total was $520.85 for all of that. We may not be the right fit for everyone's budget and we completely understand. Please keep in mind our tech spent 2 hours at your home and had the part on his stocked truck. He diagnosis the bad capacitor and saved you the inconvenience of a future service call. I do see where you signed for the approval of the repairs as well. You can always find something after the fact cheaper, but that does not always mean it is the same.