Justin Varner

We've been with Hopkins for a couple of years now - they are our go-to and we recommend them frequently. We initially used them for an emergency repair and were very happy with the level of professionalism of the office staff, management and technicians. We have had Johnathan, a service tech, out on several occasions and he is very thorough with his cleaning and explanations. He gives his honest opinion without a sales pitch or pressure - which we appreciate. Friendly, affordable company that is always on time. We haven't had a bad experience yet.

Contacted them when our AC was leaking tons of water. They gave an assessment as to a slew of issues that we had- that our current AC service never mentioned. The assessment for a new AC was thorough, gave tips to help cool the house with a new duct, and spent time to explain everything. All this was the same day I called to. They were able to get set up a new install that weekend. Even got a follow up text the next week to see how the unit was operating. Update: we have had our service plan with them for sometime, they’ve been great. Any issue and they are able to come same day or the next. They’re always transparent about issues and super professional

I have been a customer of Hopkins Air Conditioning for 21 years and a very happy customer. They have always been so professional, always on time. Aaron is so knowledgeable and such a helpful technician. Highly recommend them!!

Technician showed up as scheduled. He was extremely professional, thorough, and friendly. He explained everything he did in detail and served us with a smile. This is the best experience I have had with a service technician since I bought my first home 53 years ago.