karen rich

★★★★★

November 3, 2024 · review of Hopkins Air Conditioning

We had a very pleasant experience with Hopkins AC, specifically Miguel, today - on a SUNDAY!!! They were so prompt and friendly and informative. We had been having problems with our primary system and our previous company had been to our house for 3 visits, with no solution provided. Miguel assessed the problem, provided numerous pictures and explanation )he took us to school) and we are delighted to have them repair our unit. He gave us options and the pros and cons of each proposal so that we could make an informed decision. We also agreed to the continuing service program and are relieved to have them on our team. Thanks so much!!!

Response from the owner · November 3, 2024

Thank you for your feedback. You’re happy to hear our team and Miguel has met your expectations.

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Other reviews for Hopkins Air Conditioning

Rosie Clark

November 26, 2024

★★★★★

Gazi was phenomenal, very professional and kind. Great job in representing his company Hopkins Air Conditioning.

Response from the owner · December 7, 2024

Thank you for your feedback.

Mattea Foy

February 5, 2022

★★★★★

We recently completed work with Hopkins on a complete gut and reinstall of our AC system. They had initially come out for a timely service check and identified quite a few pressing issues we were unaware of that were wasting quite a bit in electricity each month. Miguel did a great job explaining the options and providing pricing options. We spoke with the owner Chad and felt very comfortable w/ the project we were starting. Over the next week we replaced every duct, vent, compressor, HVAC and did blown-in insulation- the team that was here, Frank, Junior, Jonathan, Bebito (and possibly more!) were all very professional making sure our house stayed clean and worked around us as we were home. Thanks for your professionalism Hopkins!

Response from the owner · February 9, 2022

Thank you for your 5 star review! We are glad to hear our team met your expectations!

J W

September 11, 2020

★★★★★

We got some alert code on our system on a Friday around 2pm and called Hopkins for service. By 3:30pm the technician (Luis) was here and quickly diagnosed a faulty sensor. WIthin one hour he was in and out and everything was back to working. Great job!

Response from the owner · October 4, 2020

Thank you for the 5 star review!

Greg S

May 19, 2024

★★★★★

Showed up quick, gave me pricing right up front, showed me exactly what they were doing, friendly. Will definitely use them again when I have my next problem with my AC

Response from the owner · May 24, 2024

Thank you for your feedback!