Kirsten Knowles

★★★★★

September 19, 2020 · review of Hopkins Air Conditioning

I had another company come out and eval my noisy unit. They said everything was fine . . . 12 hours later it was leaking all over my floor. I called Hopkins and they were out to look the next day, extremely communicative as this is a rental property and I was not at the home when they were working on it, and fixed the problem on the spot! I cant say enough good things about this company.

Response from the owner · February 6, 2021

Thank you for your 5 star review.

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Other reviews for Hopkins Air Conditioning

Barbara Landers

July 29, 2020

★★★★★

What a great company, they came out immediately the same day. I worked with John and he took the time to explain everything to me. He did diagnostics and showed me the results. I felt he was totally honest about my aging AC problems Im going to have them install a new unit. Id recommend them to anyone.

Response from the owner · February 6, 2021

Thank you for your 5 star review.

Elaine Skaaland

May 2, 2024

★★★★★

LIFESAVER. Our AC went out in the middle of a very hot Florida day, we have a little one so finding something quickly was extra important. David arrived a few hours after our call and promptly got our AC back up and running! We had called a few other AC companies before we were recommended this one and had been scheduled days out, so we were relieved to be fit in so promptly to their schedule. Glad to have a Go-to quality AC company!

Response from the owner · September 5, 2023

Thank you for your feedback. We are happy to hear Dave has met your expectations.

Alaura Holt

March 16, 2021

★★★★★

I was referred by a friend and had the amazing opportunity to work with Christie today! In my time of distress she was patient, kind and understanding! Her professionalism shined even when I didn’t communicate clearly exactly what I needed. She continued to ask all of the right questions until we got to a solution.

Response from the owner · March 15, 2021

Thank you for your 5 star review. We are glad Christie met your expectations.

Mack Morrison

September 23, 2020

★★★★★

Extremely quick response time and loved that I was able to book online & have a tech out in less than 3 hours (at 9pm at night mind you). Aaron, my technician, was very knowledgeable & helpful. Original quote was extremely high but was able to haggle it down to a still high but more manageable price (ended up paying about half of the original quote to get an idea of the crazy industry markup). Due to pricing & push for ongoing maintenance agreement from the office, it felt more like a 4 star experience but I felt Aaron went above and beyond to make sure I was happy with the services by the end. Would recommend but make sure they keep there pricing in check.

Response from the owner · February 6, 2021

Thank you for your 5 star review.