Kristin Kerry Hess

Sternly did A great job and found a potentially Asda situation. It was fixed that day and the AC was working after being out for sometime. He stayed late to make sure everything was done. Can’t recommend them enough.

We were a customer of the previous owner, but decided to stay once Hopkins took over. Had found Hopkins staff to be knowledgeable and highly professional but.... over the past couple of service calls the technicians have attempted to have us purchase several different types of services Update: 3/3/25 Te

My A/C technician was John who was more than courteous to us. He was very professional and informative as we asked questions about our problem. Our home was treated with respect by him as he was very attentive in maintaining workspace cleanliness. Your company is very fortunate to have a technician like him.

Donat serviced my units today. I have older units that could be damaged with aggressive cleaning, so he worked with great care to perform the appropriate maintenance to assure the units stayed working well in their current state. As he saw things, he had realtime access to prior inspection photos for good comparative assessment for deterioration. We ran into an unexpected issue, and his communication, troubleshooting and resolution was done professionally and perfectly. Definitely a well satisfied customer again.